McDonald's

2.0
114 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
17940 Yonge Street, Newmarket, ON
L3Y 8S4, Canada

Hours

Reviews

2.0
114 reviews
5 stars
18
4 stars
4
3 stars
8
2 stars
9
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with long wait times and frequent order inaccuracies.

Staff Attitude

Customers reported rude and unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The location was frequently described as dirty, with unclean tables, overflowing trash, and unsanitary food handling practices.

Food Quality

Many customers complained about cold or poorly prepared food, including stale items and incorrect orders.

Management Issues

Several reviews pointed to poor management and lack of staff training as key factors in the overall negative experience.
  • CS
    Chen Steven
    Nov 2, 2025
    1.0
    tonight I ordered a combo meal and upgraded the fries to poutine, plus an extra Happy Meal with a toy. When picking up the order, the staff unilaterally informed me that poutine was unavailable and replaced it with large fries without asking for my consent; the toy was also out of stock but they didn’t mention it in advance and simply substituted a book, leaving my child very upset. To top it off, there was no ketchup in the self-service area, and I had to go to the counter to get individual packets. This was the worst McDonald’s experience I’ve ever had in Canada—I have no idea how this manager runs the place!
  • DP
    Diego Portugal
    Oct 29, 2025
    1.0
    The ladies there start preparing food almost 8 am. I went the at least 3 times and always the same.
  • LP
    Lynda Pollice
    Oct 13, 2025
    1.0
    The location is convenient in the Wal-Mart but any time we've gone they dont have apple slices for the happy meals and if I ask for fries with no salt instead for my daughter they are salted anyways
  • SS
    Sergii Sliusarenko
    Sep 2, 2025
    5.0
    Thank you so much for our experience! I bought Happy Meal for my daughter, but she got a toy not the one she wanted. She was badly crying when the counter gave us the toy she wanted. Thank you so much for your humanity.
  • AA
    Alaina
    Jul 24, 2025
    1.0
    This woman named Mari is extremely lost and has no idea what she’s doing. She’s extremely rude and disrespectful to the people in this mc Donald’s she kept going to the back asking how to work a register and has AirPods in while on the job. She should be fired immediately. 0/10 do not come here if she is working

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 17940 Yonge Street?

McDonald's is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service at any time.