Multiple customers reported unsanitary conditions, including dirty tables and bathrooms, leading to concerns about overall hygiene.
Service Quality
Service was frequently described as slow and unresponsive, with many customers experiencing long wait times and incorrect orders.
Staff Attitude
While some staff were noted for being friendly and helpful, there were numerous complaints about rude behavior from employees, including managers.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and a general lack of attention to detail in fulfilling requests.
RL
Ryan Lim
3 days ago
5.0
As you can expect with any McDonald's. The fun part is the playground in there for kids to enjoy and play while parents eat their meals.
GS
GURPREET SIDHU
Jan 6, 2026
1.0
Taking 20 minutes just for 1 poutine
DS
Derek Smith
Dec 27, 2025
4.0
Place is always completely packed during the school season and its mostly students working. Despite this the employees working their are very patient at dealing with some angrier customers I've seen coming and going, and they usually get my orders done right.
WK
Wendy Kitt
Dec 21, 2025
2.0
Since Peter Miller sold the restaurant and corporate took over the restaurant in filthy, and I dont blame the staff. Blame the way head office has changed things, less staff to do the work of more. I am told that a lobby person has been cut out and so we often now arrive to filthy tables, and many customers grab the cleaning bottle and paper towel to clean our own tables. I guess nothing was learned from corporate of hygiene since the covid lockdown. My husband has been coming to this restaurant since it first opened, I have been going for 4 years. Its never has been as dirty since cooperate took over, and that is why less regulars come in who have been there on a daily basis. And treat your employees better, give them more respect they are not robots. They work harder then they should and are a good crew.
This location was known in the Newmarket and Aurora area of the cleanest one, not now.
SS
Sunshine
Dec 20, 2025
3.0
Curious if anyone actually gets their food at the second window or if they just park every car to wait 10 mins for food ...