Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Staff Training
Many reviews highlighted the need for better training among staff to improve order accuracy and customer interaction.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with specific mentions of incorrect items and low-quality ingredients.
Location Convenience
The location is praised for its convenience, especially for travelers, but the service speed detracts from the overall experience.
KS
Kirsten Schmid
2 days ago
1.0
It is time for the root causes of the issues at this location to be addressed. Unsure if it’s management, individual contributors, low wages, lack of planning or training, all of the above, etc. Customers should not be parked for almost every order and it should not take +20 mins to receive an order time and time again. It is time.
RR
Rob Redford
2 days ago
1.0
On Fri. Nov.21@10:30 am I ordered the #2 combo. The hash browns tasted of OLD oil and not very hot. The sandwich tasted like it was made several hours earlier and that was also just warm. Worst of all was the coffee, it had so much sugar in it that it was undrinkable and was thrown away.
This is easily the worst meal I have ever had at a McDONALDS.
Just terrible!!
BM
Brad McIlroy
5 days ago
2.0
Sadly I come here often and it is not a quick McDonald’s. One of the slower ones, 3-5 cars at a time waiting at a parking spot for their food, after using the drive thru.
GM
Garret Mole
Nov 8, 2025
1.0
Ordered delivery. Was continually delayed until the store cancelled the order right before it closed.
AB
adam brown
Nov 7, 2025
1.0
If I could give less than 1 star for service time I would. I ordered a happy meal and waited over 15 minutes after my order at drive thru. This is after the last time being an even longer wait, only to be told they forgot about my order. Save yourself the bother and go elsewhere
What are the opening hours of McDonald's in Newcastle?
McDonald's Newcastle is open daily from 6:00 AM to 11:59 PM.
Does McDonald's Newcastle offer delivery services?
McDonald's Newcastle offers delivery service daily from 5:30 AM to 11:59 PM, though DELIVERY_NOT_OFFERED is listed, please check the ordering platform for availability.
Can I use the drive-through at McDonald's Newcastle?
Yes, the drive-through is available every day from 6:00 AM to 11:59 PM.
What meals are served at McDonald's Newcastle?
McDonald's Newcastle serves breakfast, lunch, and dinner.
What payment options does McDonald's Newcastle accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Newcastle have a children's menu?
Yes, McDonald's Newcastle offers a children's menu.
Where is McDonald's Newcastle located?
It is located at 1000 Regional Road # 17, Newcastle, ON L1B 1L9, Canada.
Which fast food restaurants are near McDonald's Newcastle?
Nearby fast food restaurants include Popeyes, Subway, Harvey's, and Coffee Time, providing you various dining options to explore before or after your visit.
Are there any gas stations close to McDonald's Newcastle?
Yes, several gas stations are nearby, including Petro-Canada, Ultramar, Pioneer - Gas Station, and Shell, convenient for refueling during your visit.
What local attractions are near McDonald's Newcastle?
You can visit the Docville Wild West Movie Set, a landmark and historical site, or check out Allin's Orchard, a local farm and farmer's market, both great spots for entertainment and shopping around your meal time.