McDonald's

3.6
2924 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1000 Regional Road # 17, NEWCASTLE, ON
L1B 1L9, Canada

Hours

Reviews

3.6
2,924 reviews
5 stars
1,031
4 stars
716
3 stars
548
2 stars
225
1 star
404

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many stating it took over 20 minutes to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.

Staff Attitude

While some customers praised friendly staff, many others experienced rude or indifferent service, contributing to overall dissatisfaction.

Cleanliness

The location was noted for being clean and well-maintained, with positive remarks about the cleanliness of the dining area and restrooms.
  • GC
    Gabriel Chiodo
    Dec 27, 2025
    1.0
    Expensive.... you can buy 1/2 a cow for what they charge to feed a family of four....
  • FR
    Farooq R
    Dec 25, 2025
    5.0
    On Dec 24 early morning, I went to McDonald's to fulfill a coffee run for friends. I was greeted by a wonderful lady behind the counter, an older lady, friendly, polite and patient. She got our variety of warm and cold beverages and keyed it for us as opposed to self serve. Within minutes we had warm drinks and a cold one with fresh sweets that made our day. Happy Holidays 🎄
  • MM
    Mermaid
    Dec 22, 2025
    5.0
    Great place to stop and go in between Toronto and Peterborough for a snack, coffee, or washroom break. Fast, friendly, and clean.
  • CC
    Christie
    Dec 16, 2025
    1.0
    We were the only ones in line yet we still had to wait a very long time for the food. The strange thing is when we finally got the twenty piece they were so dry and old. So what exactly were we waiting for?? Obviously not fresh nuggets. Also, we were not given ANY sauce for the nuggets. Not too impressed.
  • JC
    Jacob Campbell
    Dec 6, 2025
    1.0
    Rude staff that can't get a simple order right. The lady at the first window was great second window I got a " Were still waiting on your food park in 3" no please no sorry just park in 3. After forgetting the muffins in my order I went back in the drive thru told them they forgot the muffins, the same lady the second window proceed to argue with me saying I had got them before eventually giving me the muffins. When getting home I discovered that the bacon and egg BLT was missing something anyone want to tell me where the egg is? Guess the instructions on how to make it were to complex for them

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Newcastle?

McDonald's Newcastle is open daily from 6:00 AM to 11:59 PM.

Does McDonald's Newcastle offer delivery services?

McDonald's Newcastle offers delivery service daily from 5:30 AM to 11:59 PM, though DELIVERY_NOT_OFFERED is listed, please check the ordering platform for availability.