McDonald's

3.7
3020 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2126 Robertson Rd, NEPEAN, ON
K2H 5Z1, Canada

Hours

Reviews

3.7
3,020 reviews
5 stars
1,177
4 stars
794
3 stars
446
2 stars
190
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly and helpful, particularly highlighting the exceptional service from an employee named Komal.

Food Issues

Many reviews mentioned problems with food orders, including incorrect items, cold food, and unsatisfactory quality.

Renovation Feedback

The recent renovations received mixed reviews; while some appreciated the clean and modern environment, others criticized the reduced seating and uncomfortable furniture.

PlayPlace Experience

The PlayPlace was a highlight for families, with many customers noting it as a great feature for children.

Customer Service Concerns

Several customers expressed dissatisfaction with the overall customer service, citing rude staff and poor handling of complaints.
  • PK
    Petrova Kateryna
    2 days ago
    1.0
    Not taste. It seems that everyone has already eaten that meal. Washrooms are locked.
  • MG
    Madhik Gupta
    Jan 5, 2026
    1.0
    If you could please ask your employees to be respectful. I was shocked to see how your employees were passing rude remarks/comments for delivery drivers. This is totally unacceptable. I felt bad for that delivery guy. If your employees do not want to work, please ask them to not take the shifts.
  • TT
    T
    Dec 23, 2025
    1.0
    I just hate McDonald's. The employees are all great - always amazing service from them. I have no beef with any McDonald's employee ❤️ But seriously McDonald's, lock in. Idk why anybody would go to McDonald's when Wendy's exists. Their value menu options are WAY cheaper and WAYYY better than any "quality choice" menu options or whatever you call it from McDonald's. Everything from McDonald's tastes like mushy cardboard. EXCEPT your milkshakes. Those things bring all the boys to the yard
  • SJ
    Sarah Jane
    Dec 17, 2025
    1.0
    The past three times Ive taken my child here for a happy meal, which we don't do very often and its a real treat for her, they do not give a toy, this last time they gave her a deck of cards...shes 4! Now once again my daughter is sitting here crying because she didn't get a toy in her happy meal, its a sad meal thanks a lot mcdonalds!
  • PO
    Precious Onuoha
    Dec 10, 2025
    1.0
    Every McDonalds I’ve ever been to has been nothing but horrible, this one takes the crown. It either they get my order wrong, or something’s missing and every time I ask for my food made fresh it comes cold and they try to gaslight me like I don’t know what fresh food feels like. I bit into the chicken one time and it was almost ice cold, my fries are always ALWAYS cold after I ask for it to be made fresh. I gave up on complaining because they really don’t care as long as they’re getting paid. In addition, I got refused a water cup😂😂 this place is horrible lol

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2126 Robertson Rd, NEPEAN?

McDonald's at 2126 Robertson Rd is open 24 hours every day from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery services 24/7 every day of the week.