Customers frequently praised the staff for being friendly and helpful, particularly highlighting the exceptional service from an employee named Komal.
Food Issues
Many reviews mentioned problems with food orders, including incorrect items, cold food, and unsatisfactory quality.
Renovation Feedback
The recent renovations received mixed reviews; while some appreciated the clean and modern environment, others criticized the reduced seating and uncomfortable furniture.
PlayPlace Experience
The PlayPlace was a highlight for families, with many customers noting it as a great feature for children.
Customer Service Concerns
Several customers expressed dissatisfaction with the overall customer service, citing rude staff and poor handling of complaints.
PK
Petrova Kateryna
2 days ago
1.0
Not taste. It seems that everyone has already eaten that meal. Washrooms are locked.
MG
Madhik Gupta
Jan 5, 2026
1.0
If you could please ask your employees to be respectful. I was shocked to see how your employees were passing rude remarks/comments for delivery drivers. This is totally unacceptable. I felt bad for that delivery guy.
If your employees do not want to work, please ask them to not take the shifts.
TT
T
Dec 23, 2025
1.0
I just hate McDonald's. The employees are all great - always amazing service from them. I have no beef with any McDonald's employee ❤️ But seriously McDonald's, lock in. Idk why anybody would go to McDonald's when Wendy's exists. Their value menu options are WAY cheaper and WAYYY better than any "quality choice" menu options or whatever you call it from McDonald's. Everything from McDonald's tastes like mushy cardboard. EXCEPT your milkshakes. Those things bring all the boys to the yard
SJ
Sarah Jane
Dec 17, 2025
1.0
The past three times Ive taken my child here for a happy meal, which we don't do very often and its a real treat for her, they do not give a toy, this last time they gave her a deck of cards...shes 4!
Now once again my daughter is sitting here crying because she didn't get a toy in her happy meal, its a sad meal thanks a lot mcdonalds!
PO
Precious Onuoha
Dec 10, 2025
1.0
Every McDonalds I’ve ever been to has been nothing but horrible, this one takes the crown. It either they get my order wrong, or something’s missing and every time I ask for my food made fresh it comes cold and they try to gaslight me like I don’t know what fresh food feels like. I bit into the chicken one time and it was almost ice cold, my fries are always ALWAYS cold after I ask for it to be made fresh. I gave up on complaining because they really don’t care as long as they’re getting paid.
In addition, I got refused a water cup😂😂 this place is horrible lol
What are the opening hours of McDonald's at 2126 Robertson Rd, NEPEAN?
McDonald's at 2126 Robertson Rd is open 24 hours every day from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's at this location offers delivery services 24/7 every day of the week.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours daily at this McDonald's location.
What payment methods are accepted at McDonald's on Robertson Rd?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Does McDonald's here have a children's menu and is it family-friendly?
Yes, McDonald's welcomes families and children and offers a children's menu.
What is the attire recommended when visiting McDonald's at this location?
The recommended attire when visiting this McDonald's is casual.
Are there any convenient banking options near this McDonald's?
Yes, CIBC bank with financial services and ATMs is located nearby, which can help with banking needs before or after your visit.
What nearby places can provide beauty and wellness services near McDonald's?
There are several beauty and wellness spots nearby, including Endless Beauty Lounge salon /Spa, Foilhead nail salon, Barberholic Barbershop, and The Wellness Post yoga and massage therapy studio, perfect for spa or grooming visits before or after dining.
Are there nearby grocery or convenience stores near McDonald's for additional shopping needs?
Yes, nearby grocery stores include Duke Fine Foods and Lebanese food centre and bakery, as well as convenience stores like Circle K, ideal for picking up extra items before or after your meal.