Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
3,004 reviews
5 stars
1,172
4 stars
788
3 stars
447
2 stars
190
1 star
407
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some customers praised staff like Komal for excellent service, while others reported poor customer service experiences, especially in the drive-thru.
Food Consistency
Food quality is inconsistent; while some customers enjoyed their meals, others reported incorrect orders and dissatisfaction with food preparation.
Cleanliness
The restaurant is generally clean and well-maintained, but there are occasional complaints about dirty tables and locked washrooms.
Play Area
The PlayPlace is a highlight for families, with many positive comments about its cleanliness and the enjoyment it brings to children.
Renovation Feedback
Recent renovations received positive feedback for modernizing the space, although some customers expressed disappointment over reduced seating and other changes.
- RRRaven Rick4 days ago2.0This Mc Donald used to be my favourite past few months or so this place has really gone down. I like to come for my morning coffee and occasionally food. They keep getting my order wrong they even confirm the order and it’s still wrong.
- HNHawa NajmiNov 8, 20251.0I visited this place , simply looking to get a basic cup of water. I was informed by the staff that I would have to pay \$3.99 for the water. I wasn't asking for a bottled, sparkling, or specialty drink—just a standard cup of water, which is typically offered free of charge almost everywhere you go. What made the situation truly disappointing was the attitude of the staff. When I asked about this policy, they were not just unhelpful but incredibly rude and dismissive, making the entire encounter uncomfortable. Good customer service should be a basic standard, and the lack of hospitality here was shocking. I will not be returning to this establishment.
- NPNicholas PaquetteNov 4, 20251.0I went through the drive through this AM, ordered a Chicken McGriddle with egg and cheese. When I got home, opened it up - just McGriddle buns with some cheese... no chicken... no egg..... Charged an extra 2$ for an egg and didn't even get the Chicken from my Chicken McGriddle. Do better guys.
- LDLucien DuceppeOct 22, 20251.0New ownership. They locked all three washrooms, you have to try to get codes to enter from busy staff. Food quality + service diminished, teensagers allowed play roughhouse in playroom harassing small children. Total change in this location. Run Run Run.
- PPpathik patelOct 15, 20253.0I stopped by McDonald’s for coffee and was really impressed — the coffee was excellent, and the place itself was spacious and comfortable, great for a quick stop or even sitting down for a bit. However, I did have a small issue with my order. I specifically asked for salted butter on my bagel, but it came with unsalted butter instead. It's a small detail, but it makes a noticeable difference in taste. I think McDonald's should consider including salted butter as a standard option or at least ensure requests like this are followed more carefully. Overall, great coffee and space — just a little more attention to detail on the food side would make it perfect.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 2126 Robertson Rd, NEPEAN?
McDonald's at 2126 Robertson Rd is open 24 hours every day from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's at this location offers delivery services 24/7 every day of the week.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours daily at this McDonald's location.
What payment methods are accepted at McDonald's on Robertson Rd?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Does McDonald's here have a children's menu and is it family-friendly?
Yes, McDonald's welcomes families and children and offers a children's menu.
What is the attire recommended when visiting McDonald's at this location?
The recommended attire when visiting this McDonald's is casual.
Are there any convenient banking options near this McDonald's?
Yes, CIBC bank with financial services and ATMs is located nearby, which can help with banking needs before or after your visit.
What nearby places can provide beauty and wellness services near McDonald's?
There are several beauty and wellness spots nearby, including Endless Beauty Lounge salon /Spa, Foilhead nail salon, Barberholic Barbershop, and The Wellness Post yoga and massage therapy studio, perfect for spa or grooming visits before or after dining.
Are there nearby grocery or convenience stores near McDonald's for additional shopping needs?
Yes, nearby grocery stores include Duke Fine Foods and Lebanese food centre and bakery, as well as convenience stores like Circle K, ideal for picking up extra items before or after your meal.