Many customers reported issues with incorrect orders, missing items, and frequent mistakes.
Customer Service
Feedback highlighted a mix of positive and negative experiences, with some staff being friendly and efficient while others were rude and dismissive.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the size and quality of burgers and fries.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and dirty dining areas.
Service Speed
Customers frequently expressed frustration with slow service times, particularly during busy hours.
MI
Marcel Isaac
2 days ago
5.0
Quarter pounder was undercooked and didn't taste right. Staff went above and beyond to make things right. Much appreciated. Thanks McDonald's Listowel!We will be back.
ML
Micheal Lacroix
Jan 2, 2026
4.0
Can't seem to get my order right. I always get dbl bigmac meal, dasani to drink, and 4 mcdoubles. Usually end up with a regular bigmac, or missing 1-2 mcdoubles. I check quick but end up checking the wrong thing. Like oh nice it is a double Mac, only to realize when I get home there is a mcdouble missing. I absolutely love the food so I can't seem to stop going...
SK
Samantha Kirkwood
Dec 9, 2025
5.0
Mason is an absolute pleasure to have serve. He’s polite, cheerful and has great customer service. You don’t have to repeat yourself 10 times as you do with other employees. When he speaks you can understand him!! Promote that boy!!!
DW
Darin Wayland
Oct 18, 2025
2.0
Only the fries are good, burgers are so small but the
price isn't
JL
Jewels Lorenz
Oct 2, 2025
4.0
The worker Taking our order messed it up and then gave us a lot of sass and was rude at the window. I later found out that her name was Megan. Her cleanliness was also gross with her hair all over the place aswell. I am aware that McDonald's is not a five star restaurant but workers should look clean and treat customers with respect when they made a mistake with their order. Not happy with this experience at all. The rest of the staff was lovely but that bad apple really stood out. I have heard a lot of people complain about this worker since she matchers their descriptions.
What are the regular operating hours for McDonald's in Listowel?
McDonald's in Listowel is open every day from 5:00 AM to 11:59 PM.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-through service and what are its hours?
Yes, drive-through service is available. It operates daily from 5:00 AM to 11:59 PM, extending to 1:00 AM on Fridays and Saturdays.
Can customers order food for in-store pickup at this McDonald's?
Yes, customers can order food for in-store pickup. Delivery is not offered.
What meal options are served at the McDonald's in Listowel?
This location serves breakfast, lunch, and dinner.
Which payment methods are accepted at McDonald's on Wallace Ave North?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering or getting information about McDonald's?
Yes, there are apps available: for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.superapp and for iOS at https://apps.apple.com/app/apple-store/id375695000.
What nearby places can I visit before or after dining at McDonald's on Wallace Ave North?
Nearby places include Magic Wok Chinese Restaurant for different cuisine choices and Country Style Family Restaurant for more American dining options.
What automotive services are close to the McDonald's location?
Nearby automotive services include Longhaul Trailer Sales, Larry Hudson Chevrolet Buick GMC, Meineke Car Care Center, and North Town Car Wash, helpful for vehicle maintenance while you visit.
Are there any family-friendly places or activities near McDonald's in Listowel?
Yes, the HardKnocks Wrestling Academy provides family-friendly activities, and several nearby churches like St. Joseph's Roman Catholic Church offer community events.