Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
2,259 reviews
5 stars
763
4 stars
491
3 stars
312
2 stars
181
1 star
512
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor treatment.
Food Quality
Many reviews mentioned inconsistent food quality, including cold items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, particularly the restrooms, which were described as unsanitary.
- AIAll Avenue Investments1 day ago5.0The service was fast, the food was fresh and the individual who took my order was so helpful
- JHJames Hynd2 days ago1.0What happened to fast food. I ordered a single meal and was asked to wait ..I have been waiting for more than 5 mins. Separate from the wait to order. Insane lack of service
- TTThomasJan 4, 20261.0Feel like getting parked? Have 15 minutes to burn? This is the McDonalds for you!
- TTTyrusDec 31, 20255.0Johnny was a very friendly and helpful with my order he made my trip to McDonald’s a great experience. The food was great and arrived in a timely manner
- KJKhushboo JadavDec 22, 20255.0The only vegetarian option is the mac veggie, and after trying veggie burgers from many outlets across Canada, this is the one I liked the most.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 715 Ottawa Street South, Kitchener?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service anytime?
Yes, the drive-through is open 24 hours every day.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner including a children's menu and desserts.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the attire at this McDonald's casual or formal?
The attire is casual.
Is McDonald's family-friendly and welcoming to children?
Yes, they welcome families and children and offer a children's menu.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Boston Pizza for a sports bar experience, LCBO for beer and wine, and Sweet Licious for desserts.
Is there a public transit station or landmark near McDonald's to help locate it?
While specific transit stations are not listed, it's located on Ottawa Street South near Alpine St, close to popular spots like Kitchener Hyundai and RONA Kitchener, making it easy to find.
Can I pick up food in store or order online from this McDonald's?
Yes, you can order for in-store pickup or delivery online or via the My McD’s app available on Android and iOS.