Thai Express Restaurant Kanata

3.7
288 reviews
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Business Details

5507 Hazeldean Rd, Kanata, ON
K2S 0P5, Canada
(613) 836-4446
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About

Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.

Location

Thai Express Restaurant Kanata
5507 Hazeldean Rd, Kanata, ON
K2S 0P5, Canada

Hours

Reviews

3.7
288 reviews
5 stars
133
4 stars
61
3 stars
23
2 stars
23
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with issues such as undercooked chicken, small portion sizes, and missing ingredients.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unresponsive management.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to portion sizes and food quality, feeling that the value for money has decreased.

Cleanliness

While some customers noted cleanliness, others reported issues such as dirty bathrooms and unsanitary food handling.

Mixed Experiences

Despite negative feedback, some customers praised specific dishes and the overall taste, indicating that experiences can vary significantly.
  • NZ
    Narges Zare
    Jan 5, 2026
    1.0
    Ordered from uber eats. It was supposed to be in a coconut curry with veggies (carrot, onion, green onion, coriander, ..) It came as a bunch of noodles in water that tasted bad and definitely a food safety issue. literally dumped noodles in water with few bad tasting beef. Picture of what it’s supposed to look like and have for reference.
  • VD
    Valerie Deschamps
    Dec 19, 2025
    2.0
    Ordered Uber eats the taste of the food was just as usual, but our chicken is batter no chicken and I’m not kidding. The pieces that have “ Chicken” In them are the size of a pinky nail. Are used to have Thai express, but if this is their version of Trying to save a dollar then I won’t be back. Also, the chicken you can find doesn’t look very “chickeny”
  • MH
    Martin Huot
    Oct 18, 2025
    1.0
    I ordered food from them, wasnt what I wanted, so I tried calling them. and for literally 40 minutes, I tried calling and the never answered. So
  • MT
    Mike Tayeb
    Sep 25, 2025
    1.0
    Hadn't been to Thai Express in years. It has gone way downhill. I ordered a red curry with chicken, and the chicken was nearly 100% chewy fat and gristle and I'm pretty sure it wasn't cooked all the way through. And the only vegetable in the thing was green pepper. It was completely inedible. I took about two bites and threw it out. I will not be back.
  • JP
    jean poirier
    Sep 1, 2025
    3.0
    La nourriture était super mais le service et l'atmosphère laissent à désirer , la salle à manger sert d'entrepôt, on as carrément l'air à déranger. On dirait plus une porte de sorti pour les SKIP, UBER, ETC de ce monde
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Frequently Asked Questions About Thai Express Restaurant Kanata

What type of cuisine does Thai Express Restaurant Kanata specialize in?

Thai Express Restaurant Kanata specializes in authentic Thai cuisine made with fresh ingredients and bold flavors.

What are the opening hours of Thai Express Restaurant Kanata?

The restaurant is open Monday to Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.