Thai Express Restaurant Kanata

3.7
286 reviews
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Business Details

5507 Hazeldean Rd, Kanata, ON
K2S 0P5, Canada
(613) 836-4446
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About

Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.

Location

Thai Express Restaurant Kanata
5507 Hazeldean Rd, Kanata, ON
K2S 0P5, Canada

Hours

Reviews

3.7
286 reviews
5 stars
133
4 stars
61
3 stars
23
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with issues such as undercooked chicken, poor flavor, and small portion sizes.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unresolved complaints.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Pricing

Customers expressed dissatisfaction with rising prices, feeling that the quality of food no longer justifies the cost.

Consistency

There were mixed reviews on consistency, with some praising the food and service while others experienced significant discrepancies in their orders.
  • MH
    Martin Huot
    Oct 18, 2025
    1.0
    I ordered food from them, wasnt what I wanted, so I tried calling them. and for literally 40 minutes, I tried calling and the never answered. So
  • MT
    Mike Tayeb
    Sep 25, 2025
    1.0
    Hadn't been to Thai Express in years. It has gone way downhill. I ordered a red curry with chicken, and the chicken was nearly 100% chewy fat and gristle and I'm pretty sure it wasn't cooked all the way through. And the only vegetable in the thing was green pepper. It was completely inedible. I took about two bites and threw it out. I will not be back.
  • JP
    jean poirier
    Sep 1, 2025
    3.0
    La nourriture était super mais le service et l'atmosphère laissent à désirer , la salle à manger sert d'entrepôt, on as carrément l'air à déranger. On dirait plus une porte de sorti pour les SKIP, UBER, ETC de ce monde
  • SA
    S A
    Jul 19, 2025
    1.0
    Agreeing with some of the other reviews on here; came here a few days ago and got a beef pad Thai, portion size is insanely small in comparison to a few years ago, you get a tiny box of mainly noodles. Pad Thai here used to come with fried egg, bean sprouts, and tofu mixed in, but now you just get maybe 5 pieces of beef and the rest is noodles for nearly $17!! The staff were great and so was service, but it’s just an outrageous price now for what you get.
  • KS
    K S
    Jul 15, 2025
    4.0
    It’s fast food so I wasn’t expecting anything exceptional but this was the best tasting tai express I’ve had in ages!! We had the pad see ew and the sauce was thick and flavourful, the beef in mine was tender and well seasoned. They had decent tunes playing over the radio which was nice too.
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Frequently Asked Questions About Thai Express Restaurant Kanata

What type of cuisine does Thai Express Restaurant Kanata specialize in?

Thai Express Restaurant Kanata specializes in authentic Thai cuisine made with fresh ingredients and bold flavors.

What are the opening hours of Thai Express Restaurant Kanata?

The restaurant is open Monday to Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.