McDonald's

3.7
1225 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3015 Palladium Drive, KANATA, ON
K2T 0N2, Canada

Hours

Reviews

3.7
1,225 reviews
5 stars
531
4 stars
292
3 stars
140
2 stars
79
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some staff are friendly and efficient, while others are rude and dismissive.

Cleanliness

Frequent complaints about dirty tables and restrooms, with some customers noting a lack of cleanliness overall.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals, while others received cold or poorly prepared items.

Speed of Service

Many customers reported slow service, particularly in the drive-thru, leading to long wait times.

Management Issues

Concerns about management's handling of customer service situations, with some customers feeling their issues were not addressed properly.
  • DD
    Dara
    Nov 14, 2025
    1.0
    One of the dirtiest McDonald’s locations in the city. I understand it’s busy because it’s close to Tanger, but that’s exactly why it should be cleaned more frequently. Every time I’ve visited, the trash bins are overflowing with garbage, and the tables are consistently dirty. There are plenty of young employees working, but it doesn’t seem like they or the management care about maintaining the place
  • DD
    Darlene Deschamps
    Nov 8, 2025
    3.0
    Came through twice today once at 545pm and another at midnight, first time we redeemed a monopoly coupon for a free fry. Then second time, we spent $20. Intended it to be less but found out at the pay window that McDonalds was not accepting monopoly coupons today because the events over. Yet the sticker says it is redeemable until dec 1 2025, that fact did not shake her on her stance. I was not going to argue over it. Anyway, food was well made per McDonalds but it was weird she didn’t want to take the coupon when we redeemed earlier that day no problem.
  • PD
    Prince Dangi
    Nov 6, 2025
    2.0
    hi i love mcdonald's so today we order an mc veggie, one with meal and one just a sandwich and after waiting for 3 minutes they served us reheated fries snd reheated mc veggie i changed my fries but didn’t tell about them about burgers but still if customers are paying 10$ to 18$ on meals at least they should get fresh meal instead of reheated
  • BS
    Braden Shay
    Oct 27, 2025
    5.0
    Great service. I come here fairly regularly for lunch & morning coffee and rarely have any issues. This morning they were having some problem with their eggs which was making the wait for the McMuffin longer than usual. The staff explained the issue, apologized, & offered me a refund, all without me even complaining.
  • SL
    Selina lalinda
    Oct 23, 2025
    1.0
    Manger is just awful sticks his nose when not needed, was already being handled by a young worker that was way more professional but he wanted to escalate the situation

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 3015 Palladium Drive?

McDonald's is open 24 hours every day of the week at 3015 Palladium Drive.

During what hours is delivery available from this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.