Mixed reviews on service; some staff are friendly and efficient, while others are rude and dismissive.
Cleanliness
Frequent complaints about dirty tables and restrooms, with some customers noting a lack of cleanliness overall.
Food Quality
Inconsistent food quality; some customers enjoyed fresh meals, while others received cold or poorly prepared items.
Speed of Service
Many customers reported slow service, particularly in the drive-thru, leading to long wait times.
Management Issues
Concerns about management's handling of customer service situations, with some customers feeling their issues were not addressed properly.
DD
Dara
Nov 14, 2025
1.0
One of the dirtiest McDonald’s locations in the city. I understand it’s busy because it’s close to Tanger, but that’s exactly why it should be cleaned more frequently. Every time I’ve visited, the trash bins are overflowing with garbage, and the tables are consistently dirty. There are plenty of young employees working, but it doesn’t seem like they or the management care about maintaining the place
DD
Darlene Deschamps
Nov 8, 2025
3.0
Came through twice today once at 545pm and another at midnight, first time we redeemed a monopoly coupon for a free fry.
Then second time, we spent $20. Intended it to be less but found out at the pay window that McDonalds was not accepting monopoly coupons today because the events over. Yet the sticker says it is redeemable until dec 1 2025, that fact did not shake her on her stance. I was not going to argue over it.
Anyway, food was well made per McDonalds but it was weird she didn’t want to take the coupon when we redeemed earlier that day no problem.
PD
Prince Dangi
Nov 6, 2025
2.0
hi i love mcdonald's so today we order an mc veggie, one with meal and one just a sandwich and after waiting for 3 minutes they served us reheated fries snd reheated mc veggie i changed my fries but didn’t tell about them about burgers but still if customers are paying 10$ to 18$ on meals at least they should get fresh meal instead of reheated
BS
Braden Shay
Oct 27, 2025
5.0
Great service. I come here fairly regularly for lunch & morning coffee and rarely have any issues. This morning they were having some problem with their eggs which was making the wait for the McMuffin longer than usual. The staff explained the issue, apologized, & offered me a refund, all without me even complaining.
SL
Selina lalinda
Oct 23, 2025
1.0
Manger is just awful sticks his nose when not needed, was already being handled by a young worker that was way more professional but he wanted to escalate the situation
What are the daily operating hours for McDonald's at 3015 Palladium Drive?
McDonald's is open 24 hours every day of the week at 3015 Palladium Drive.
During what hours is delivery available from this McDonald's location?
Delivery is available daily from 6:00 AM to 10:00 PM.
Is the drive-through open all day at this McDonald's?
Yes, the drive-through is open 24 hours every day.
What meal options are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner meals.
Does this McDonald's location offer in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available here.
What payment methods are accepted at McDonald's, 3015 Palladium Drive?
Accepted payment options include American Express, cash, Discover, Mastercard, and Visa.
Where can I download the McDonald's app for mobile ordering?
The McDonald's app is available on Google Play at https://play.google.com/store/apps/details?id=com.mcdonalds.superapp and on the Apple App Store at https://apps.apple.com/app/apple-store/id375695000.
Are there nearby coffee shops I can visit before or after dining at McDonald's in Kanata?
Yes, popular nearby coffee shops include Tim Hortons, Starbucks Canada, and VanHoutte_ottawa, which are great options for coffee lovers visiting the area.
What are some nearby dining options close to McDonald's at 3015 Palladium Drive?
Nearby restaurants include Chick-fil-A, Firehouse Subs, Sbarro, Subway, and BeaverTails- Queues de Castor at Tanger Outlets, offering a variety of fast food and casual dining choices.
Are there shopping opportunities near McDonald's for customers visiting the area?
Yes, customers can visit nearby stores like the Columbia Factory Store, Polo Ralph Lauren, Structube, Adidas Outlet Store, and Old Navy for clothing, furniture, and sporting goods shopping.