McDonald's

3.4
2991 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
510 Hazeldean Road, KANATA, ON
K2L 2B5, Canada

Hours

Reviews

3.4
2,991 reviews
5 stars
911
4 stars
766
3 stars
517
2 stars
234
1 star
563

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh meals, while others received cold or incorrect items.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Drive-Thru Efficiency

While some customers praised the quick drive-thru service, others experienced significant delays and order inaccuracies.

Customer Experience

Several customers noted positive interactions with specific staff members, contrasting with overall negative experiences.
  • JH
    Justin Huang
    2 days ago
    5.0
    Ok. These guys legit make the best sundae. Sadly not universal in all McDs but these guys do it right.
  • GC
    Gaven Christian
    3 days ago
    2.0
    they had to cook my crispy, which I don’t know why they had to cook it if it’s fast food if it’s faster, my food should be coming out fast so they made me go to Park spot one and they didn’t even give me a straw to drink my large Coke I’m supposed to drink a large Coke. Am I supposed to drink it with like a pee pee straw like what come on?
  • PC
    Phong Co
    Nov 9, 2025
    1.0
    Ordered a habenero chicken burgers. It's like they used a junior chicken to make it. How the hell did a burger get this small. McDonald's making millions shouldn't be cheaping out.
  • CC
    coltin cachene
    Oct 29, 2025
    1.0
    Everytime I order here late at night my food looks like it was made with hatred, like my fries are cold and stale, the burgers are slapped together like they were thrown at a wall to be assembled and they always get my orders wrong. My drinks are never what I asked for, even when ordering at the drive through speaker I still end up having to repeat it again and they still somehow mess it up. I order jr chicken only to have one made with ranch. I know they aren't busy because there are usually 2 or 3 vehicles in the drive through when I get there after work. The person taking the order always sounds short tempered and seems like they can't be bothered and will try to tell you the total before you can even finish what you are ordering. As someone who worked in the food industry I tried to give them many chances only to be left disappointed. Fast food=terrible service
  • CG
    c “cb3” g
    Oct 27, 2025
    1.0
    Ordered 10 piece mcnuggets was sent reserved space and while waiting saw person coming out drop food all over ground. He did go back in and come out with another order for 2 other customers. Finally brought food but no drink. When I got home my mcnuggets were all over my bag and only 7. So im pretty sure he threw the mcnuggets he dropped back in the bag and just came out later.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's Kanata?

McDonald's Kanata is open 24 hours every day of the week for dine-in service.

Does McDonald's Kanata offer delivery services?

Yes, delivery is available 24 hours a day, 7 days a week at McDonald's Kanata.