McDonald's

3.0
848 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3-5118 Highway 69N, HANMER, ON
P3P 0C8, Canada

Hours

Reviews

3.0
848 reviews
5 stars
214
4 stars
146
3 stars
149
2 stars
104
1 star
235

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, poorly prepared, or incorrect orders.

Service Speed

Many reviews highlighted slow service, especially during busy times, leading to long wait times for orders.

Staff Training

Several customers noted a lack of staff training and poor communication skills, resulting in order errors and rude interactions.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables, floors, and washrooms.

Inconsistency

Overall, the quality of food and service was described as inconsistent, with some positive experiences overshadowed by negative ones.
  • MG
    Mr Girard
    Dec 24, 2025
    2.0
    Food is terrible. I can see in the kitchen and the workers put little effort in making decent food. The store was dirty.
  • MM
    Mark
    Dec 20, 2025
    3.0
    The food was fine, drive through service was friendly and fast. However, this is the second time I've ordered coffee with cream and gotten black coffee. December 20th and 15th.
  • KO
    Kyle O'Connor
    Dec 10, 2025
    1.0
    I’ve held off on this review for a number of visits. - Sometimes turnover and training/compliance challenges can affect service quality, and change takes time and effort. After today’s visit, and the number of reviews I’ve read while writing this, it’s clear to me these folks have not put in the effort to improve yet. There are two things that ruin the experience for any McDonalds that this location has always been notorious for; - Clearing one drive-through lane at a time instead of serving people in order of arrival - Feels great hearing 4 or 5 cars that arrived after you be served before you. - Sending everyone to “reserved” parking spots after you have paid regardless of how few people are in line or how small your order is, for you to ultimately have to go inside to get your order anyway. I’m assuming a key priority over the quality of service is drive-through time. I’ve decided to omit the rest of my review, thanks.
  • DT
    Diesel Tuning
    Nov 27, 2025
    1.0
    ⭐️⭐️ attention people McDonald’s hanmer does not except 100$ Canadian currency as there incapable of knowing the difference between real and not, there isn’t a sign showing they do not except it and there communication skills are rude and poor. They’ll make sure you order waste your time and wait at the window for someone to tell you they cannot except 100$ currency ⭐️⭐️
  • GF
    Gabriella Fleming
    Nov 22, 2025
    1.0
    I really hate leaving a bad review but I hope this reaches out to management as that is where this issue comes from. It's pretty noticed that they don't have enough staff, or else the food wouldn't be COLD everytime.. it makes no sense unless the fries are old and been sitting around.. I feel that is the job of the manager to make sure there is enough staff to have food coming out hot. I feel it's faulse advertising last time I was in such a rush big reason I stopped at McDonald's by the time I did the 5 min drive home I had to heat everything up in my air fryer.. I bought the food so I didn't have to reheat or cook anything. Get more staff and please start caring about giving folks HOT food that they are paying for. When I got my cold dinner I also lucked out and got a FLAT pop that I also got to put in my soda stream to fizz up. You'll quickly loose a customer from me as I am here visiting, and I frequently do and there are other fast food places that are willing to serve hot food. Hope this reaches out to someone.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's Hanmer?

McDonald's Hanmer is open 24 hours a day, 7 days a week.

Does McDonald's Hanmer offer drive-through service?

Yes, McDonald's Hanmer has a drive-through that operates 24/7.