Customers frequently reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory hygiene standards.
Service Experience
Many reviews highlighted poor service, including rude staff interactions, long wait times, and frequent order mistakes.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and restrooms, impacting their overall experience.
Positive Feedback
Despite the negative comments, some customers praised specific staff members for their friendliness and highlighted good experiences with certain menu items.
Location Issues
Several reviews mentioned problems with the location, including safety concerns due to homeless individuals nearby and misleading information about operating hours.
ML
mladen lucic
2 days ago
2.0
One of the slowest McDonald's. I started coming here Saturdays at 10am for coffee when I drive my kid to soccer and it is always very slow.
GK
Gebeyaw Kassie
4 days ago
1.0
I am uber eat driver when I go thise please all the time I have to wait at lest 15 minutes even the order is ready I see on the the table I called them they don't give you answer please respect for delivery people time is gold we don't west time with you I don't go to pick up the order this place anymore.
KK
Katherine
Nov 3, 2025
1.0
i don’t ever write reviews but this is actually getting insane. me and my bf usually uber eats our food when we want to eat out, & this was what he got for a big mac. now i don’t know if someone took a bite of his patty before making his burger🤮🤮, or it just broke off on the grill but food shouldn’t be played with when you work in a kitchen. either way, any time we get food from this specific mc donald’s, there is always something wrong with our order.. missing fries, burgers, wrong drinks etc. yet it’s the closest food spot to us so it’s what we settle for. i don’t even think i’ve had the right order ONCE.
MT
Matthew Taylor
Oct 29, 2025
1.0
You pull up and the employee can’t even say hello. He sticks a debit machine in your face and doesn’t say a word. Just hands you your drink that’s all.
Very rude experience, won’t return as employees and business clearly don’t appreciate my business anyway.
Gone are the days when employees say hello or “have a good day”…
HL
Holly LaRue
Oct 24, 2025
1.0
Literally just got home from working a long day to enjoy a 6pc McNuggets meal only to realize my coke has no ice in it, flat and I was given a half box of fries and 5 nuggets. …….. it’s 7:30pm, on a Friday. I get that you are busy. And that’s a good thing. But volume shouldn’t sacrifice quality or quantity. Absolute rip off. Not sure what’s worse at this point… the Tim Hortons across the street or this McDonalds location. I guess it’s A&W from now on. What a shame as a loyal consumer of McDonald’s and this establishment.
What are the regular operating hours for McDonald's at 50 Dundurn Street South?
McDonald's at 50 Dundurn Street South is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through open 24 hours every day at this McDonald's.
What meal times does this McDonald's serve?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Dundurn Street South?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available at this McDonald's location.
What is the dress code at this McDonald's?
The attire at this McDonald's is casual.
Are there any nearby coffee shops where I can go after visiting McDonald's?
Tim Hortons, a coffee shop and cafe, is located nearby where you can enjoy coffee after your visit.
Where is the closest gas station to McDonald's on Dundurn Street South?
Mobil Canada, Easy In & Out Convenience, and Fas Gas Plus are nearby gas stations for refueling and convenience needs.
Are there any nearby healthcare services close to this McDonald's?
Yes, DrRabinovich (orthopedist), Dawn Associates (counseling and mental health), Hamilton Dental, and Dentistry on Dundurn are nearby healthcare providers.