Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
3,055 reviews
5 stars
964
4 stars
693
3 stars
506
2 stars
217
1 star
675
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
- CSChristine Serssouri5 days ago1.0Why is it evertime I order from here on the McDonald's my kids never get thier fries in thier meal. Its truly disappointing that you pay money for a meal and you never fully get that meal you ordered!
- STSare Tbateb (AL TBATEB)Jan 1, 20261.0What ever this manager is doing is actually a joke like i went i was waiting almost 20 min in the line i forgot to add mayo on my sandwich before i pay i told them please can u put extra mayo and like always shouldn’t charge on the sandwich for extra mayo he started telling me we cant do that u didn’t ask for it and it was busy so when i got to the third window i started talking to this girl idk if shes a manager or not but that what she said so i told her what happened she said i cant do nothing u need to pay for extra mayo i said ok can i get mayo she said obviously not and she left and this whatever forgot the coke for the meal like ur stupid do ur job dont think its like a street food restaurant
- SPSlaven PricaJan 1, 20261.0Worst McDonalds in Hamilton by far in my opinion. Past 3 of 4 orders I've made there has forgotten items and no condiments I requested in the bag.
- TTThe6ixDec 29, 20251.0Whoever this guy is, he needs SERIOUS coaching! Horrible customer service, zero empathy for someone that WAITED 30 MINUTES for an order, and he claims to be a manager? What a shame
- SYSankhiro YDec 23, 20251.0Jus let your workers be more polite to the people who are working for different companies after waiting at your store for 10 minutes for 2 piece of a hash brown I ask him that’s only the order. I’ve been waiting here for 10 minutes for it your response back I don’t care if you’re waiting or no this is not the way to be polite to people, buddy.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 970 Upper Wentworth St.?
McDonald's at 970 Upper Wentworth St. is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, this McDonald's offers delivery service 24/7 every day.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, the McDonald's drive-through is open 24 hours a day, 7 days a week.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Upper Wentworth St.?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is there an app available to order from this McDonald's?
Yes, you can order using the My McD's App available on Android and iOS.
What kind of attire is recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's.
Which nearby grocery stores can I visit when I come to this McDonald's?
Nearby grocery stores include No Frills, Four Seasons Convenience, M&M Food Market, and Ontario Halal Meat Farms Inc.
Are there any coffee shops close to McDonald's at 970 Upper Wentworth St.?
Yes, Tim Hortons coffee shops are located nearby for additional coffee and cafe options.
What nearby shopping options are there for accessories and electronics?
Nearby, you can visit Canada Computers and Electronics, Sunglass Hut, and Bath & Body Works for electronics, eyewear, and beauty products.