McDonald's

3.4
2920 reviews
Drive-Thru Curbside McDelivery
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Business Details

787 Barton Street, HAMILTON, ON
L8L 3B2, Canada
(905) 547-3544
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
787 Barton Street, HAMILTON, ON
L8L 3B2, Canada

Hours

Reviews

3.4
2,920 reviews
5 stars
961
4 stars
633
3 stars
526
2 stars
251
1 star
549

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.

Wait Times

Numerous customers expressed frustration with long wait times, both in the drive-thru and for in-store orders, suggesting inefficiencies in service.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries, improperly cooked items, and overall dissatisfaction with the meals.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.
  • MT
    Matt Tisiot
    Jan 4, 2026
    1.0
    Worst McDonald's in Hamilton. Completely incompetent employees.
  • AA
    Awais Ahmad
    Dec 29, 2025
    1.0
    The staff at night drive thru is the most rude staff I have ever had in a drive thru. McDonald's need to address this, its going downhill fast.
  • PB
    P. Barreira
    Dec 23, 2025
    1.0
    Honestly no matter how many ppl are in Line 1 or 20 it takes forever to receive your food I have been to the keg which isn't fast food and have received my order faster. Fries always seem double cooked and darker then the normal
  • AH
    Arlene H
    Dec 21, 2025
    3.0
    MacDonalds isnt as great as it used to be. I got a Big Mac combo. The burger was mushy with way to much sauce on it running down the sides of bun and the fries were cold. The root beer was enjoyable. Maybe it was just a bad day for the staff. I won't be going back any time soon.
  • NP
    Nel Pav
    Dec 14, 2025
    1.0
    I went through the drive-through on December 13 around 11 PM when I went through the drive-through I ordered a 10 piece nugget meal along with a few other things after I got my order I looked in the bag and all the fries were all over the bottom of the bag so I proceeded to pull over to fix them when I pulled out my nugget box in the box. There was eight nuggets +2 small pieces of nuggets. I then proceeded to go back around and ask the manager if they could meet me at the first window as I had an issue with my food they rudely said you can pull up to the next window when there was a lineup in front of me when I had just waited 15 minutes for my food I was very upset when I got to the window. I asked them to look at my food and tell me what was wrong with it. She done rudely looked at the food and said well those pieces were supposed to be in the garbage, not in your box which really upset me to hear and our whole attitude towards me I always come to this location, and I am very upset that I was treated the way I was
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Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 787 Barton Street, Hamilton?

McDonald's at 787 Barton Street in Hamilton is open 24 hours a day, 7 days a week.

During what hours is delivery service available at this McDonald's location?

Delivery is available 24/7 at this McDonald's location.