McDonald's

3.4
2898 reviews
Drive-Thru Curbside McDelivery
Get DirectionsCallWebsite

Business Details

787 Barton Street, HAMILTON, ON
L8L 3B2, Canada
(905) 547-3544
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
787 Barton Street, HAMILTON, ON
L8L 3B2, Canada

Hours

Reviews

3.4
2,898 reviews
5 stars
953
4 stars
634
3 stars
524
2 stars
249
1 star
538

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful, while others were described as rude and dismissive.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and dirty dining areas.

Speed of Service

Customers frequently complained about slow service times, particularly in the drive-thru.

Food Quality

There were numerous complaints about the quality of food, including cold items, poor preparation, and concerns over freshness.
  • CB
    Canadian Batman
    1 day ago
    5.0
    I go through the drive thru multiple times everyday for coffee. The coffee is always perfect!! On Saturday mornings the women who takes both my order at the speaker and my money at the 1st window is absolutely amazing!! She is always very kind, warm and cheerful. On more than 1 occasion I had been having a horrid day, and her kindness, warm smile, & cheerful mood was enough to turn my entire day around. She is always very polite. It is so nice going through a drive thru and have such a positive experience. I believe her name is Jenn, if you want amazing customer service, reasonable priced food and excellent coffee, I highly recommend this McDonald's especially on Saturday mornings.
  • BD
    Big Dog
    Nov 16, 2025
    4.0
    Got my food fast and it tasted great. Just not very attentive front staff and just a gloomy vibe... So get it to go
  • SL
    Steve Loucks
    Nov 10, 2025
    4.0
    Quick service
  • SM
    Samantha McIntosh
    Nov 7, 2025
    1.0
    I don’t know if someone is allergic to pickles so no one is allowed to touch them or what, but why even offer pickles as an option if you’re never going to put them on? THREE TIMES I’ve requested for pickles to be added to a burger or sandwich and I’m always left disappointed. They also often miss other crucial items like straws for milkshakes, etc. Do better.
  • NB
    Nunya Biznes
    Oct 17, 2025
    3.0
    Not the worst. Not the best. Unfortunately one of the only things I can eat here is consistently messed up (the grilled cheese is never grilled / the buns aren’t toasted before being popped in the microwave 💔) and I can’t eat stuff when it’s not done properly because I have ARFID lol I always expect something to be off when I order at this location. If one food item is fine another won’t be. Grilled cheese actually grilled, or I get a veg burger and they actually don’t put on the sauce as requested? Well, the drink much better watered down or isn’t the correct drink… 😭 idk I get it when they’re busy but this happens even when it’s quiet. The staff is friendly tho which is cool, I just hate going up and bothering them to fix stuff
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 787 Barton Street, Hamilton?

McDonald's at 787 Barton Street in Hamilton is open 24 hours a day, 7 days a week.

During what hours is delivery service available at this McDonald's location?

Delivery is available 24/7 at this McDonald's location.