McDonald's

3.5
3135 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1268 King Street East, HAMILTON, ON
L8M 1G8, Canada

Hours

Reviews

3.5
3,135 reviews
5 stars
998
4 stars
737
3 stars
631
2 stars
257
1 star
512

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Feedback on cleanliness was mixed; some noted the restaurant was tidy, while others reported dirty conditions and poorly maintained facilities.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items, poor presentation, and issues with specific menu items.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exacerbated by order inaccuracies.
  • AA
    Amber
    Nov 14, 2025
    2.0
    I visited about a week ago and my order was completely wrong. The worker, I believe I heard someone call him Ivan, rolled his eyes and had a very nasty attitude when I asked for my order to be corrected.
  • TP
    Tamarah Prosje
    Nov 11, 2025
    2.0
    Ugh disappointed, we were excited for hot fries and a nice hot burger. Our food was cold.
  • GU
    Google User
    Nov 7, 2025
    1.0
    Ordered a ( Drive thru) McGriddle and four coffees + received an egg McMuffin. Again!!! That location my order is always screwed up whether it be the wrong sandwich or the wrong amounts of sugar and cream in the coffees. My husband picks up coffee there 6 days out of 7 + Used to order the food just as often but not anymore, 90% of the time the order is mixed up or something is left out. Very disappointed with McDonald's all together, NOT RELIABLE + The Food has become SUBPAR!!!
  • BR
    Black Rover
    Nov 7, 2025
    1.0
    Often times there would be beggars asking for money and food. Although I completely understand why they would, it actually made me feel uncomfortable eating beside them.
  • MM
    Miranda Mac
    Nov 4, 2025
    4.0
    Workers are always well-spoken, professional and quick. Even if you have to wait for food it's only ever a short wait. The only downside of this location is the shape of the parking lot, it can be a bit of a struggle getting into line depending on which entry your using. Other than that the store it self is always clean when I've been inside, workers seem to be in good spirits considering they deal with the public. This is my main McDonald's location I visit.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1268 King Street East, Hamilton?

McDonald's at 1268 King Street East, Hamilton is open 24 hours every day of the week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7 at this location.