McDonald's

3.5
2715 reviews
Drive-Thru Curbside McDelivery
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Business Details

674 Queenston Road, HAMILTON, ON
L8G 1A3, Canada
(905) 561-8960
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
674 Queenston Road, HAMILTON, ON
L8G 1A3, Canada

Hours

Reviews

3.5
2,715 reviews
5 stars
901
4 stars
632
3 stars
505
2 stars
192
1 star
485

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale, cold, or improperly prepared items.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect customizations.

Customer Service

While some staff were praised for their friendliness, several customers experienced rude or unprofessional behavior from employees.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary food handling practices.

Service Speed

Customers noted slow service times, particularly in the drive-thru, with long waits for food.
  • OR
    Ok_N R
    2 days ago
    2.0
    I don’t think there humanity friendly. It just brings back memories that were fun experiences. And childhood memories. It use to have a play place sadly it doesn’t anymore. They came out with a cookie dough latte iced or hot. It doesn't really taste like it and it's bitter the coffee is strong. Mostly when they come out with cool flavors it's always dark coffee and you don’t get the the flavor of the actual sweets. They don't really have a variety of foods its always the same.
  • MA
    Maggie Arsenault
    5 days ago
    1.0
    This Macdonalds is the worst customer service ever. They don't understand how to run a drive thru they take 4 orders on one side while the other side sits there and waits. This makes everyone avoid the one side of the drive thru causing a huge traffic jam. They have new trainees working drive thur at rush hour. Avoid this Macdonald 's at all costs.
  • KG
    Kevin George
    Nov 14, 2025
    1.0
    Ordered a mcchicken and the top bun had mustard and mustard was smeared in the container… nothing else needs to be said
  • PF
    Pen F.
    Nov 8, 2025
    1.0
    I had order burritos breakfast for my kids they gave me MICROWAVED STILL FROZEN burritos, you pay for a service and fresh food, people working here aren't spending the money on the food, why give you something they wouldn't eat or from the day before? If you offer a service do it right people.
  • JS
    James Smith
    Nov 7, 2025
    1.0
    I hate ordering at this location, there service is horrendous they always mess the orders up and even if you mobile order they still put you up to a spot to bring out the food to you, I Instantly regret using this location everytime I go here stick to the hwy 8 location its much better
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 674 Queenston Road?

McDonald's at 674 Queenston Road is open 24 hours a day, 7 days a week for in-store service.

Does McDonald's offer delivery service at this location?

Yes, McDonald's offers delivery service 24/7 at this location.