Kelseys Original Roadhouse

4.3
2801 reviews

About

RestaurantBar & GrillBarSports BarCanadian RestaurantFamily Style RestaurantChicken Wings RestaurantRestaurant Delivery ServiceRecipe Unlimited
Looking for a delicious dining experience in Hamilton? Kelseys Original Roadhouse is your go-to destination! We offer a classic roadhouse atmosphere perfect for families, friends, and sports enthusiasts. Enjoy our patio and dive into our mouthwatering menu, featuring signature dishes like our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings. With multiple TVs broadcasting the latest sports, you won't miss a minute of the action. Take advantage of our daily happy hour and lunch specials, and 1/2 price wing night every Thursday in Hamilton. Whether you're planning a casual lunch, a lively dinner, or a spot to watch the big game, Kelseys Original Roadhouse in Hamilton has you covered. We pride ourselves on providing a fun, welcoming environment with consistently delicious food. For those days when you can't make it in, enjoy the convenience of our reliable delivery and takeout services. Order your Kelseys favourites online or through our app and bring the roadhouse experience home.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Kelseys Original Roadhouse
1550 Upper James St, Hamilton, ON
L9B 2L6, Canada

Hours

Reviews

4.3
2,801 reviews
5 stars
1,962
4 stars
294
3 stars
154
2 stars
104
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, inattentive staff, and long wait times for food and drinks.

Food Quality

Mixed reviews on food quality; some dishes were praised while others were criticized for being bland, cold, or improperly cooked.

Positive Staff Interactions

Several reviews highlighted exceptional service from specific staff members, particularly mentioning their attentiveness and friendliness.

Cleanliness Concerns

Some customers noted unsanitary conditions, including dirty tables and bathrooms, which negatively impacted their dining experience.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits being enjoyable while others were disappointing.
  • MB
    Melissa Bachiu
    3 days ago
    3.0
    Food was awesome but service was questionable, take my hubby forever to decide what he wants and she seemed a bit annoyed which was confirmed when I asked for the check and dessert to go and she brought dessert then said I'll right back with the bill and served a few drinks and took another table their bill who asked after us, just to make sure we also had to wait.... the rest of your tip is also waiting..... but the food was awesome! Chicken fried chicken and salt n Vinny fish n chips sooooo good!
  • SD
    Sherry DeRoo
    3 days ago
    5.0
    Our server Kate was amazing! I do find the music is louder than we like especially when you are trying to visit. Food was excellent. We went on 1/2 price wing night. The wings were a great size.
  • AG
    anik gascon
    Dec 31, 2025
    1.0
    my family and i ordered a chicken parm yesterday for delivery and we did not receive it. we have tried to contact them and call them multiple times yesterday and today and there’s been no response. needless to say i would never be coming back here and i would never recommend this place to anyone.
  • AV
    Amanda Varrasso
    Dec 30, 2025
    2.0
    This has to be the worst location! Every time we go something is awful. This time the service wasnt the best. Had to ask for cutlery and water! Wasn't checked on until end of meal, no crayons for the kids menu. I understand maybe the waitress was new? She was lovely, just not attentive! Also, sweet potato fries were cold, as usual, flat bread said green onion, came out warmish, not hot, with purple onion instead. Just have to stop going back to that location!
  • RH
    Ryan Hordyk
    Dec 18, 2025
    2.0
    Went to dinner early last night for my son's birthday. Sat down around 4:45. Started out decent. Got our drinks in a good amount of time and my son ordered white milk. He drank about a third of his cup and says to me it tastes funny. I tasted it and it had gone sour 🤢. Sent it back got an apology from server and move on but that upset my kids stomach and mine a bit to be honest. Our food comes..Great plate of nachos and other positives my Buffalo chicken sandwich was amazing. My daughter's fish and chip however had more batter than fish. My wifes meal of curry chicken tasted like shrimp and there was a shrimp option and she chose chicken. Sent it back and ordered something else...just buffalo chicken fingers since she liked my sandwhich. The place got more busy and my son was looking forward to them singing happy birthday to him and did not happen. He got a desert but thats it. The bill came and there was no compensation for anything in response to the sour milk. No appology from a manager and how to make it right. Our server was great but obviously the place is understaffed and we waited a long time for desert and to get our bill since the dinner rush was coming in. The place is nice but the place is understaffed and the food is hit or miss. We walked out and my son who is 11 says dont think we will be back any time soon.

Frequently Asked Questions About Kelseys Original Roadhouse

Does Kelseys Hamilton have a patio?

Yes, the Kelseys restaurant located at 1550 Upper James St in Hamilton has a great outdoor patio for enjoying your favourite roadhouse dishes and drinks. This patio offers a relaxed and enjoyable dining experience for individuals, families, and groups alike.

Is Kelseys Hamilton Canadian Owned?

Yes, Kelseys located at 1550 Upper James St in Hamilton is locally owned and operated. Kelseys is a proudly Canadian brand since 1978.