Harvey's

4.4
1583 reviews
Harvey's burger

About

Restaurant
Located in the vibrant city of Hamilton, ON, Harvey's is a beloved Canadian burger restaurant known for its delicious flame-grilled burgers, creamy milkshakes and cheesy poutine. Whether you're craving a classic cheeseburger or a mouthwatering chicken sandwich, Harvey's has got you covered with an array of options that are sure to satisfy your taste buds. And, with late night hours available at this location, you can get your flame-grilled faves whenever you're craving them. With convenient delivery services available through the Harvey's app, getting your hands on these delicious fast food burgers is as easy as a few clicks away. At Harvey's, we take pride in serving up quality flame-grilled burgers made just the way you like them. Our commitment to using fresh ingredients and our signature flame-grilling technique ensure that every bite is packed with flavour. Come experience why we're known as one of the best burger joints near you in Hamilton - stop by for dine-in or opt for hassle-free delivery right to your doorstep. Indulge in a true Canadian culinary delight at Harvey's today.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Harvey's
1317 Upper James St, Hamilton, ON
L9C 3B3, Canada

Hours

Reviews

4.4
1,583 reviews
5 stars
1,090
4 stars
261
3 stars
98
2 stars
35
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Srishti, Vanshika, and Rajbeer for their excellent service.

Food Quality

While some customers enjoyed the food, particularly the veggie burgers and poutine, others reported issues with freshness and taste, noting that some items were bland or not cooked properly.

Cleanliness

There were mixed reviews regarding cleanliness; some customers found the restaurant clean and well-maintained, while others reported dirty tables and unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, mentioning confusion during the ordering process and receiving incorrect items.

Atmosphere

The atmosphere received positive feedback for being welcoming and friendly, although some customers felt it was uncomfortable or unprofessional at times.
  • GC
    Greg Chambers
    5 days ago
    5.0
    This Harvey location was very efficient regarding their drive thru. Minimal wait compared to other locations. Food was great and staff friendly.
  • JM
    Jabbar Mirza
    6 days ago
    5.0
    Our service Othniel was absolutely wonderful and fantastic. We would definitely come back. Thank you for the lovely experience/service.
  • SA
    Sentoki Aloyse
    Nov 13, 2025
    5.0
    I was completely impressed with their professionalism and customer service. Especially this guy called othniel, if am not mistaken. Definitely coming back. We need more people like him, in other job sectors
  • VN
    Viviane Nsengiyumva
    Nov 10, 2025
    5.0
    I would like to recommend this place to everyone, because the food is delicious and the service too, I was served by this guy called othniel, what a great customer service personnel. I'm definitely coming back
  • DG
    Diana Galoiu
    Oct 21, 2025
    1.0
    Remember the Harvey's slogan of making your hamburger a beautiful thing? Not at this location. This location is always dirty. What I mean is that there is always food, crumbs, spilled liquids/condiments, grease, used napkins, or garbage on the tables, seating, and floor. I'm vegetarian and when I've come here, I've always had the veggie burger, and perhaps fries or rarely onion rings. The fries and onion rings are fried in a separate fryer, but the other items are not, so be advised. The veggie burger, especially lately, is really 'chewy,' reminding me of rubber rather than a veggie burger. It was always bland, dry, and pretty much flavourless except for the charring, if that can be called flavouring. No amount of toppings, condiments, or drinks helps with that. I've also noticed that some of the condiments seemed watered down or had less flavour and consistency then usual. This was mainly for the chipotle and garlic mayo. The dips like the honey mustard were also disappointing. The small round dip containers were filled to just under half and were watery or very liquid that it wouldn't really stick on the item you were dipping. The fries are also bland are pretty disappointing. They smell of peanut or some nut/seed oil and taste like store bought fries. Today I had drive thru. Regular order of veggie burger with a multigrain bun, lettuce, pickles, garlic mayo, and chipotle. Seemed that there was a shortage on lettuce because there were only a couple of small pieces of shredded lettuce that was turning red. The small amount of sauces were absorbed by the bun leaving drier than normal. Only flavour was the charring and pickles. The pickles were funky in flavour, hard edges in some parts and mushy in other parts. That brings up another issue with this place, that the ingredients don't always look fresh, with lettuce turning red, really mushy tomatoes (and other toppins), and fries having some black spots. The service also leaves something to be desired, regardless if you eat in or get take out. The cashiers for the most part act as if you're wasting their time by ordering and that they're doing you a favour by taking your order. It's also annoying being made to repeat what you're ordering because the other person doesn't understand. Once, sure, twice okay, but three or four times, and it's really annoying, especially when the cashier or employee preparing the burger is really young. When creating the burgers, they can add too little or too much of something, or sometimes go for the wrong ingredients. The hygiene of the cashiers/food preparators is also questionable, at least at times. I appreciate when an employee offers to make my veggie burger first before making the meat burger of the person I'm with. Many times though, that doesn't happen. Not the end of the world I suppose, but the cross contamination could be for someone who has food intolerances or allergies. The same gloves are used for many activities and ingredients, and same with the tongs. On one occasion, I came here with someone and we ordered a veggie burger and an angus. Was told the veggie burger would be a bit and asked us if we wanted to wait to have our burgers made at the same time or if we wanted the angus made first then the veggie burger. The person I was with had told the older employee that we wanted to wait but she already started making his burger. Then the same female employee came around the place (empty except for us), looking at our table and us, not asking anything and taking her time to walk away. Another time, I asked for a small container with some mustard to have for dipping the fries, and the younger female employee was pretty disgruntled and said there are condiments bags I can use there (show me where, as there was only ketchup near the drinks). She then stomped away and got me a couple of small mustard condiment bags(?) and acted like I should be greatful. Avoid this location like the plague! 0/5

Frequently Asked Questions About Harvey's

Does my local Harvey's restaurant at 1317 Upper James St, Hamilton offer breakfast?

Harvey’s 1317 Upper James St, Hamilton doesn’t currently offer breakfast, but we do have you covered from lunch to late-night.

Does Harvey's restaurant location at 1317 Upper James St, Hamilton have a drive-thru?

Yes, Harvey's at 1317 Upper James St, Hamilton has a drive-thru for your convenience. We understand that you may be in a hurry, and our drive-thru allows you to enjoy our flame-grilled burgers without leaving your car.