East Side Mario's

Reviews

• VA

  Vanessa A

  2 days ago
  5.0
  We always have such an amazing time here as a family. The servers are incredibly friendly and welcoming, which really makes the whole experience even better. The food is consistently excellent, and you can tell a lot of care goes into everything they serve. We also really appreciate how clean the restaurant is and the overall ambiance—it’s comfortable, inviting, and perfect for a family outing. This is truly an amazing place to go, and we always look forward to coming back!
• AM

  Adam M

  4 days ago
  5.0
  We stopped in on the way to a concert, it was about a 20 minute wait to get in and very busy, we were running behind and had to pack up and go. The waiter, who was also a manager, was amazing. Made sure our food was ready as quick as possible,, bread and salad constantly topped up and made sure we were in an out as quick as possible so we could make our 8pm show. And he was more than apologetic for how busy it was which was appreciated but not nessasary. Staff was keeping up, food was fresh and overall he made the experience that much more pleasant! Would definitely recommend this location!
• PK

  Pam du Kamp

  Mar 15, 2026
  2.0
  East side Mario’s is one of my fave restaurants so it pains me to do a negative review of one. We went to celebrate my mom’s 94th birthday. First they started out taking us to a table that the manager said was not available and to apologize they Got us a table and crammed 5 people into a table of 4. Then put a family of 8 at the table next to us. This meant that every time a child from the table of 8 needed to pee, one member at our table had to get up which was at least 4 times. My one son and I had wedding soup and let’s just say it tasted like pasta water. None of the traditional flavours of wedding soup were there. I maybe had 6 meatballs and my son got 2-3 and I had 2 pieces of pasta in mine. We have had wedding soup elsewhere and never had such flavourless soup before. Then we had our plates come out 2 at a time and one son had to wait several minutes before his came out. Then his was so hot he burned his mouth. For the most part the entrees were good. The waiter was the bright spot of the meal as he did his best for us. And they did give my mom a treat by singing to her. She loved that part.
• GM

  Ginger Mommy

  Mar 14, 2026
  4.0
  We had such a great experience here thanks to our waitress Empress! The restaurant was extremely busy, but she stayed upbeat, friendly, and completely on top of everything. Even while juggling multiple tables, she checked in often, kept our drinks filled, and made sure we had everything we needed. Her positive attitude really stood out—she never seemed stressed and kept a smile the whole time, which made the whole meal feel relaxed and enjoyable. Service like that makes a huge difference when a place is packed.
• NK

  Nasreen Kataria

  Mar 8, 2026
  1.0
  I recently tried to host a birthday gathering at this restaurant, and unfortunately the experience was extremely disappointing. From the start, the hospitality was very poor. Despite informing the staff in advance that it was a birthday celebration, there was absolutely no effort made to acknowledge the occasion. No small gesture, no coordination—nothing that made it feel like a celebration. The service was also very slow and disorganized, which made the entire dining experience uncomfortable and frustrating. There was a lot of waiting, and the overall service lacked attentiveness. Another disappointing aspect was how we were rushed throughout the visit. When we arrived, we were told that our cut-off time was 4:30 PM. However, the staff started pushing us to leave much earlier, and their behavior felt very rushed and unwelcoming. It seemed like they were trying to push us out by around 4:00 PM, which made the gathering feel uncomfortable and cut short. For a planned gathering—especially a birthday party—you expect at least basic organization and welcoming service. Unfortunately, the staff seemed uninterested and unaccommodating throughout the visit. Overall, the long wait times, lack of hospitality, and rushed atmosphere made this a very negative experience. I would not recommend this place for hosting any kind of celebration or group gathering.

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