Feedback on staff is mixed; some customers praised friendly service while others reported rude behavior and poor handling of complaints.
Product Quality
Inconsistencies in product quality were noted, with some customers receiving poorly made items or missing ingredients.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling practices and the overall condition of the location.
Pricing
Customers expressed dissatisfaction with pricing, noting increases and issues with coupon acceptance.
Overall Experience
While many customers enjoyed their visits and the ice cream, there were significant complaints about service speed and product consistency.
RT
Ruby Tomchuk
Oct 6, 2025
5.0
Just wanted to say thank you for the AMAZING JOB! I ordered a k pop cake for my daughter and the decorator at this location truly went above and beyond the outcome was amazing the picture was beautiful my daughter was thoroughly impressed!! Definitely recommend going here for birthday cakes!!
KH
Kiel Hughes
Sep 27, 2025
4.0
Good spot and fast service
SS
Soccergirl
Sep 13, 2025
1.0
Omg. All your replies back to complaints are literally the same…. Not even offering people to come back in for a free item on you.. yikes.
Anyways, you guys should train all your employees to do near writing on cakes. My 8 year old kid can write neater than this. Real pathetic.
RG
robert gaudet
Sep 12, 2025
2.0
My mom was craving a strawberry cheesecake blizzard I got one for me and her there had to be like 4 pieces of cheesecake in the blizzards was so disappointing I have never had a bad experience till now
BL
Bryan L
Aug 31, 2025
5.0
The red-haired girl was amazing—friendly, fast, and great at her job! 10/10