Customer experiences with staff are mixed; while some report excellent service, others mention rude or unfriendly behavior.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly with cakes and Blizzards.
Cleanliness and Environment
The store is described as somewhat run down and in need of cleaning, with some customers expressing concerns about the surrounding area.
Operational Issues
Customers have reported issues with the store's hours being inaccurate, leading to frustration when arriving to find it closed.
AB
Aaron Bergner
2 days ago
1.0
Update your hours. Closed
KD
kylia dillman
Dec 23, 2025
1.0
Placed an order on the app at 6pm on tuesday night. Boyfriend went to go get the order but the lights were off and no one was inside the store. All I wanted was ice cream and now I paid for ice cream and didn’t get any and wasted time going there. Hours on the door said they are open and the app let me order… very frustrating.
SB
Stephen Black
Dec 7, 2025
3.0
Have ordered a blizzard several times from this location and not once have they ever included a plastic spoon with it. You do it in store. Do you think it might make sense to do it for Uber orders?!?!? 🙄
SC
Stephen Clarke
Oct 29, 2025
3.0
A bit run down. Rough area. Shop has seen better years.
SK
Saundeep Kaur
Oct 29, 2025
1.0
Ruined my birthday, my boyfriend had put in an order. Someone at this location didn’t print out the order. So he had to wait an hour longer for my cake. Which led to me not getting to do what I wanted to do on my birthday because what I wanted to do closed at a certain time. They didn’t put the custom design on the cake. There was no real effort made here. Never order a cake at this location unless you want your birthday to be terrible. Go to any other Dairy Queen.
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
What type of food does Dairy Queen (Treat) at 798 Barton St E, Hamilton, ON specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, along with Blizzard® Treats and frozen novelties.
What are the operating hours for Dairy Queen (Treat) throughout the week?
The store is open from 3:00 PM to 11:00 PM Monday through Thursday, and from 3:00 PM to midnight on Friday, Saturday, and Sunday.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Can I order Dairy Queen (Treat) products online and are there any mobile rewards?
Yes, you can use the Dairy Queen app to order online and access exclusive deals as well as rewards.
What is the contact number for Dairy Queen (Treat) at 798 Barton St E, Hamilton?
You can reach Dairy Queen (Treat) by phone at +1 905-548-9515.
Where can I find Dairy Queen (Treat) on social media for updates and promotions?
You can follow Dairy Queen on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter at @DairyQueen.
Are there any nearby places to visit after enjoying treats at Dairy Queen (Treat)?
Yes, you can visit nearby locations such as Hamilton Historic Revival for local professional services or check out The Jet Hall, a music venue and eatery, both within walking distance.
What nearby food options are available if I want to try something different from Dairy Queen?
Nearby options include McDonald's Canada for fast food and Mikey's Cream Pies for bakery desserts and smoothies.
Are there services close to Dairy Queen (Treat) that can be useful while visiting the area?
Yes, you can find the HODL Bitcoin ATM at Big Bee Convenience for cashing out, UPS Access Point for package services, and InterTech Electronics Repair for device fixes nearby.
Does Dairy Queen (Treat) offer ice cream cakes for birthdays or special occasions?
Yes, they offer ice cream cakes and birthday cakes through DQCakes.com, which is part of their specialty offerings.