McDonald's

3.7
571 reviews
Temporarily Closed
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Business Details

11 Woodlawn Road West, Guelph, ON
N1H 1G8, Canada
(519) 822-7400
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11 Woodlawn Road West, Guelph, ON
N1H 1G8, Canada

Hours

Reviews

3.7
571 reviews
5 stars
237
4 stars
127
3 stars
81
2 stars
33
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, understaffing, and rude behavior from employees.

Food Quality

Several reviews highlighted poor food quality, including cold, improperly cooked items, and hygiene concerns.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their excellent service and friendliness.

Cleanliness Concerns

Multiple reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.
  • SE
    Sydney Elizabeth
    Dec 21, 2025
    1.0
    the manager is extremely disrespectful. he refused to give our order to us in the drive through that we already paid $35 for. still have not recieved our refund. the manager gathered all the workers to the window just to laugh at us and i found it extremely unprofessional, as i work at the mcdonald’s on king street. we would never do that. i am extremely disappointed
  • JZ
    Justin Zeng
    Nov 15, 2025
    5.0
    Amazing service. Atmosphere was good, staff was nice.
  • AS
    angelina sa
    Nov 7, 2025
    5.0
    Druv had excellent customer service best wxpoerce ever so kind and understand to all customers tru le example of great establishment
  • XX
    xFıReX
    Nov 3, 2025
    1.0
    Do not EVER order the McCrispy doesn't even taste like real chicken and has this really weird plastic taste at the end. And it took 10 minutes for my food.
  • AK
    Amdkdh Kenjf
    Oct 16, 2025
    1.0
    Okay so a couple things. When I got there I placed my order, and about five minutes later comes in another guy. He places his order and we both wait. Then this guy in at the very most 2 minutes gets his meal before me. Then I wait even longer for combo and while I do 2 more guys order after. When I go to pick up my meal after say 10 minutes the other 2 people who ordered literally the exact same thing as me get their food at the same time. And when I finally get home to eat my food I check the bag and the fries are almost half eaten. This was possibly the worst McDonald’s experience I’ve ever had. Luckily the food was pretty good but I’m kinda too petty to give a 2 star review. (This is supposed to be a large fry so why did I pay extra for a medium)
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 11 Woodlawn Road West, Guelph?

McDonald's in Guelph is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, the McDonald's at 11 Woodlawn Road West does not offer drive-through service; it is closed all week for drive-through.