Located in the vibrant city of Grimsby, ON, Harvey's is a beloved Canadian burger restaurant known for its delicious flame-grilled burgers, creamy milkshakes and cheesy poutine. Whether you're craving a classic cheeseburger or a mouthwatering chicken sandwich, Harvey's has got you covered with an array of options that are sure to satisfy your taste buds.
At Harvey's, we take pride in serving up quality flame-grilled burgers made just the way you like them. Our commitment to using fresh ingredients and our signature flame-grilling technique ensures that every bite is packed with flavour. Come experience why we're known as one of the best burger joints near you in Grimsby. Indulge in a true Canadian culinary delight at Harvey's today.
While many customers praised individual staff members like Nilgun and Zuzu for their friendliness and helpfulness, there were significant complaints about overall service consistency and staff training.
Food Quality
Several reviews highlighted issues with food quality, including cold and poorly prepared items, which detracted from the overall dining experience.
Customer Experience
Customers expressed frustration with long wait times, incorrect orders, and unprofessional behavior from some staff, impacting their overall satisfaction.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety practices, particularly regarding staff hygiene and the restaurant's temperature.
Accessibility Issues
There were complaints about the accessibility features being disabled, which negatively affected the experience for customers with mobility challenges.
FF
FOCUS FOCUS
3 days ago
2.0
I’ve noticed the professionalism at this location slipping a bit, and I think it’s something worth addressing. It would really help if management and staff could review this together and tighten up a few areas.
A little more attention to how orders are taken — slowly, clearly, and with care — would make a noticeable difference in the overall experience.
Hopefully I’ll be able to take this review down later.
CC
Clair
Nov 16, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Harvey’s knocked it out of the park
I went to Harvey’s recently and honestly? They did amazing. My order was fresh, hot, and put together perfectly. The toppings were exactly how I asked — generous, balanced, and actually placed with care instead of being thrown on.
The staff were friendly and patient, and the service was quick even though it was busy. The whole place looked clean and well-kept, and everything tasted way better than your average fast-food stop.
If every Harvey’s ran like this one, I’d be there way too often. Definitely worth the visit.
II
InumaruCodex
Nov 13, 2025
1.0
literally went through the drive thru, explained with clairity what i wanted to order (2 angus meals, bacon and cheese on both. everything, no hot peppers. dr. pepper to drink, no ice). they only added cheese to ONE of the burgers, no bacon, and there was ice in both drinks (not that it's an issue, but it's my 'brown m&m clause' test when ordering take out) which means that i wasn't being heard or recieved clearly enough. the only reason i return to this establishment is that i don't want to drive all the way to hamilton or st. catherine's for a burger. their game has truely fallen to the way side over the years
KB
Katherine Bartlett
Oct 31, 2025
1.0
Really disappointed with our experience at Harvey’s today. We placed a mobile order and went to pick it up, but when we arrived, they said it wasn’t ready even though we could clearly see our bag sitting on the counter. We waited around 20 minutes, and eventually they handed us the same bag that had been sitting there the whole time.
We mentioned that it had been sitting out and was probably cold, and the staff member had a really dismissive attitude, saying, “Do you want me to remake it?” in a pretty rude tone. We decided to just take it and leave, but when we got home, the burgers were completely wrong and honestly a mess.
Really disappointing experience overall. We usually enjoy Harvey’s, but this visit was a letdown from start to finish.
AA
Aerodynamic
Oct 30, 2025
3.0
I think this location could benefit from some improvements in staff training and overall service consistency. The order-taking process felt a bit unorganized, and there’s room for more attentiveness when interacting with customers.
Food quality and presentation could also use a little more care — small details make a big difference. Harvey’s is known for a higher standard, and I believe with a bit more focus and pride in the work, this location can easily reach that level.
Does my local Harvey's restaurant at 5 Windward Dr., Grimsby offer breakfast?
Harvey’s 5 Windward Dr., Grimsby doesn’t currently offer breakfast, but we do have you covered from lunch to late-night.
Does Harvey's restaurant location at 5 Windward Dr., Grimsby have a drive-thru?
Yes, Harvey's at 5 Windward Dr., Grimsby has a drive-thru for your convenience. We understand that you may be in a hurry, and our drive-thru allows you to enjoy our flame-grilled burgers without leaving your car.
Does Harvey's restaurant at 5 Windward Dr., Grimsby offer any special promotions or discounts?
Harvey’s offers special food promotions, discounts and limited-time offers. To stay up to date on the latest food deals and offers at Harvey's, check out our <a href="https://www.harveys.ca/en/coupons.html">Coupons page</a>. You can also <a href="https://www.harveys.ca/en/sign-up.html">sign up</a> for our newsletter to get exclusive offers or <a href="https://www.harveys.ca/en/downloadtheapp.html">download</a> the Harvey’s app for secret app-only deals.
Where can I view the Harvey's Grimsby menu with pricing?
To view the most current menu and local pricing for Harvey's Grimsby, please visit the <a href="https://www.harveys.ca/en/menus/pickup/store-2487/on/grimsby/5-windward-dr.html">Pickup Menu page</a>.
Does this location only serve Harvey's?
This restaurant is a Harvey's and Swiss Chalet combination store! That means you can get your favourite flame-grilled burger and a juicy rotisserie chicken all in one place.
Is Harvey's Grimsby Canadian owned?
Yes, this Harvey's restaurant located at 5 Windward Dr. in Grimsby is Canadian owned and locally operated! Harvey's has been a proud Canadian brand since its founding in 1959. Over the decades, it has remained a beloved part of Canada's food landscape, continuing to operate across the country. <a href="https://www.harveys.ca/en/about.html ">Learn more here</a>
What type of food does Harvey's at 5 Windward Dr., Grimsby serve?
Harvey's at 5 Windward Dr., Grimsby serves flame-grilled burgers, hot and cheesy poutines, crispy Frings®, and offers a variety of flame-grilled burger options made just the way you like them.
What are the operating hours for Harvey's drive-thru in Grimsby?
The drive-thru at Harvey's 5 Windward Dr., Grimsby is open daily from 10:30 AM to midnight.
Does Harvey's Grimsby location offer breakfast?
No, Harvey's at 5 Windward Dr., Grimsby does not currently offer breakfast, but serves lunch and dinner.
Can I use the drive-thru service at Harvey's in Grimsby?
Yes, this location has a drive-thru for your convenience, allowing you to enjoy flame-grilled burgers without leaving your car.
What special promotions or discounts are available at Harvey's Grimsby?
Harvey's offers food promotions, discounts, and limited-time offers. You can check their Coupons page, sign up for their newsletter, or download the Harvey’s app for exclusive deals.
Is this Harvey's location combined with any other restaurant brand?
Yes, this restaurant is a combination store featuring both Harvey's and Swiss Chalet, so you can enjoy flame-grilled burgers and rotisserie chicken at the same location.
What are the available pickup and delivery services at Harvey's Grimsby?
Harvey's at 5 Windward Dr., Grimsby offers in-store pickup and delivery services for customer convenience.
Are there any nearby restaurants to Harvey's at 5 Windward Dr., Grimsby that customers might visit?
Yes, nearby you can find Swiss Chalet, Subway, Tim Hortons, and KFC, which offer a variety of dining options including comfort food, sandwiches, coffee, and fast food.
How can nearby attractions like The Casablanca Hotel benefit customers visiting Harvey's?
Customers visiting Harvey's can also enjoy nearby attractions like The Casablanca Hotel for events or accommodation, and amenities such as British Swim School and Sapphire Spa for added leisure experiences.
Are there any nearby transit or travel services near Harvey's Grimsby that help in reaching the location?
Yes, Niagara West Tourism is located nearby and can assist with travel services, helping visitors reach Harvey's at 5 Windward Dr., Grimsby.