Customer service experiences vary widely, with some staff providing excellent service while others are reported as rude or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication during the drive-thru.
Food Temperature
A significant number of reviews mentioned that food was often cold or not prepared to standard, impacting overall satisfaction.
Drive-Thru Efficiency
The drive-thru service is frequently criticized for being slow and disorganized, leading to long wait times.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poorly maintained facilities.
NS
Natalie Smith
1 day ago
3.0
Drive thru was slow given it wasn't busy.. no line up and very few cars there at all
JM
Josh Mutch
Jan 5, 2026
3.0
Just another McDonald's doing the best they can to push out as much food as fast as they can.
MW
Marlene Wiggins
Jan 4, 2026
1.0
Food was very cold
DP
Dillon Parmer
Dec 22, 2025
3.0
Very slow drive through this morning waiting 10 minutes for order to be filled and brought out to car.
NM
Nicholas Miller
Dec 4, 2025
4.0
Come 1-2 times a week in the morning around 8:20. I’m most of the time greeted in the drive thru by Patrick. Always greets me politely, goes fast and always deals with my dumb orders. Very respectful and customer service is 11/10. However I’m putting 4 stars because on rare occasions I get this one girl, not sure her name but she always starts with “are you collecting rewards” but she sounds like she hates her life. I don’t mean to be disrespectful but it really just seems like she doesn’t want to be there and her customer service is not great.
What are McDonald's Blair & Innes access hours for dining in?
McDonald's Blair & Innes is open for dining from 5:00 AM to 11:00 PM every day of the week.
Is delivery service available at McDonald's Blair & Innes, and what are the hours?
Delivery is available 24 hours a day, 7 days a week at McDonald's Blair & Innes.
Does McDonald's Blair & Innes offer drive-through service?
Yes, the drive-through at McDonald's Blair & Innes is open 24/7 every day.
What meal options does McDonald's Blair & Innes serve?
They serve breakfast, lunch, and dinner meals.
What payment methods does McDonald's Blair & Innes accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does McDonald's Blair & Innes have an app for ordering?
Yes, you can order via the My McD’s app available on Android and iOS.
What is the address and contact phone number for McDonald's Blair & Innes?
The address is 1890 Innes Road, Gloucester, ON K1B 3K5, Canada. The phone number is +1 613-741-9610.
What nearby food options are available near McDonald's Blair & Innes?
Nearby food options include Sushi Kan (a Japanese restaurant), Innes Chip Wagon (a food truck), Thai Lotus Food Truck (health food), and Laziz Broast & Mix Grill (halal restaurant).
Are there shopping centers or retail stores near McDonald's Blair & Innes?
Yes, nearby shopping includes Innes Centre shopping center, RONA+ Gloucester, PartSource auto parts store, and Fashion Outlet clothing store.
Which nearby places could be useful for families visiting McDonald's Blair & Innes?
Nearby family-friendly places include Gloucester Family Dentistry for dental care, and Big Al's Aquarium Supercentres for pet and aquatic supplies.