McDonald's

3.6
1185 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
261 Main Street North, EXETER, ON
N0M 1S3, Canada

Hours

Reviews

3.6
1,185 reviews
5 stars
408
4 stars
308
3 stars
248
2 stars
83
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying the coffee and fries, while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with tables and restrooms.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted poor communication and inattentiveness.
  • TH
    Terry Hoogstra
    6 days ago
    4.0
    Went thru drive through but very slow
  • NB
    Nonofurbusnss Buysness
    Dec 27, 2025
    1.0
    Decaf Coffee tastes watered down as of late. Doesn’t matter how much milk or no milk is put in. Been this way at least the past month. Noticed the same thing at other local locations. Do better McDonald’s.
  • DD
    Dixit
    Dec 22, 2025
    1.0
    Today, I was travelling from Hensall to London and stopped at McDonald’s Exeter after placing a mobile order. I arrived about 10 minutes later, but my order (one burger and one coffee) was still not ready. I tried to ask the staff three times for an update, but they did not provide any clear response and only said it was “being prepared.” The staff did not seem attentive, and communication was very poor. My daughter suggested that we cancel the order and buy food in London, but we decided to wait. After waiting 30 minutes in total, we finally received our order. During this time, the staff were laughing and talking among themselves instead of focusing on customer service. Overall, it was a very disappointing experience due to the long wait and lack of customer service. I would not recommend McDonald’s Exeter based on this visit.
  • SS
    Sumaya
    Dec 6, 2025
    5.0
    Nazareth gave us 10/10 services. She was kind and patient everything you expect out of a drive through attendant. Amazing customer service! Would come back just for the vibes and welcoming demeanour!
  • JB
    Jaymes Borth
    Nov 27, 2025
    4.0
    McDonald’s is actually doing pretty well in my opinion. They have mostly English speaking/very well spoken employees that get your orders dead on every time I’ve ever been & service is as quick as always been since the 50’s. Lots of options for a fast food restaurant with new menu items & sponsorship meals. Going inside the building, it’s clean & tidy but simply just BLAND. No personality. Overall building feel & aesthetics feel horribly corporal and it doesn’t much remind one of a fun McDonalds like it once used to when we were kids. Seating too is not the greatest.. Not even gonna lie, the seats feel like they purchased them from a prison cafeteria. Hard as a rock.. But honestly can’t blame them, the little ones probably ruin soft seats really fast over time. It is noisy from children during the day but it would be wrong of us to complain about that because we were those kids at one point in our lives too. But overall the service is actually really good and they get the job done so I wouldn’t worry about it too much. Actually pretty impressed with McDonalds and would recommend them over Wendy’s at this point in time.. Better luck next time, Wendy’s 😂

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Exeter?

McDonald's in Exeter is open from 5:00 AM to 11:59 PM Monday through Thursday and on Sundays. On Fridays and Saturdays, it is open from 5:00 AM to 1:00 AM.

Does this McDonald's location offer delivery services?

This McDonald's location does not offer delivery services.