Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers enjoying the coffee and fries, while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and restrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted poor communication and inattentiveness.
TH
Terry Hoogstra
6 days ago
4.0
Went thru drive through but very slow
NB
Nonofurbusnss Buysness
Dec 27, 2025
1.0
Decaf Coffee tastes watered down as of late. Doesn’t matter how much milk or no milk is put in. Been this way at least the past month. Noticed the same thing at other local locations. Do better McDonald’s.
DD
Dixit
Dec 22, 2025
1.0
Today, I was travelling from Hensall to London and stopped at McDonald’s Exeter after placing a mobile order. I arrived about 10 minutes later, but my order (one burger and one coffee) was still not ready.
I tried to ask the staff three times for an update, but they did not provide any clear response and only said it was “being prepared.” The staff did not seem attentive, and communication was very poor.
My daughter suggested that we cancel the order and buy food in London, but we decided to wait. After waiting 30 minutes in total, we finally received our order. During this time, the staff were laughing and talking among themselves instead of focusing on customer service.
Overall, it was a very disappointing experience due to the long wait and lack of customer service. I would not recommend McDonald’s Exeter based on this visit.
SS
Sumaya
Dec 6, 2025
5.0
Nazareth gave us 10/10 services. She was kind and patient everything you expect out of a drive through attendant. Amazing customer service! Would come back just for the vibes and welcoming demeanour!
JB
Jaymes Borth
Nov 27, 2025
4.0
McDonald’s is actually doing pretty well in my opinion. They have mostly English speaking/very well spoken employees that get your orders dead on every time I’ve ever been & service is as quick as always been since the 50’s. Lots of options for a fast food restaurant with new menu items & sponsorship meals. Going inside the building, it’s clean & tidy but simply just BLAND. No personality. Overall building feel & aesthetics feel horribly corporal and it doesn’t much remind one of a fun McDonalds like it once used to when we were kids. Seating too is not the greatest.. Not even gonna lie, the seats feel like they purchased them from a prison cafeteria. Hard as a rock.. But honestly can’t blame them, the little ones probably ruin soft seats really fast over time. It is noisy from children during the day but it would be wrong of us to complain about that because we were those kids at one point in our lives too. But overall the service is actually really good and they get the job done so I wouldn’t worry about it too much. Actually pretty impressed with McDonalds and would recommend them over Wendy’s at this point in time.. Better luck next time, Wendy’s 😂
What are the regular operating hours for McDonald's in Exeter?
McDonald's in Exeter is open from 5:00 AM to 11:59 PM Monday through Thursday and on Sundays. On Fridays and Saturdays, it is open from 5:00 AM to 1:00 AM.
Does this McDonald's location offer delivery services?
This McDonald's location does not offer delivery services.
Can I use the drive-through service at McDonald's in Exeter?
Yes, the drive-through is available daily from 5:00 AM to 11:59 PM Monday through Thursday and on Sundays, and until 1:00 AM on Fridays and Saturdays.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's in Exeter?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Exeter cater to families and children?
Yes, this location welcomes families and children and offers a children's menu.
Is there a mobile app to order from McDonald's in Exeter?
Yes, you can use the My McD’s app available on both Android and iOS platforms to order.
What nearby restaurants can I visit along with McDonald's in Exeter?
Nearby dining options include KFC, Pizza Hut, Wendy’s, and Subway. You might consider visiting them before or after your meal at McDonald's.
What nearby gas stations can help with refueling during your visit to McDonald's?
Petro-Pass Truck Stop, On The Run, Pioneer - Gas Station, and Pioneer Energy are nearby gas stations you can use while in the area.
Are there any nearby retail or service shops near McDonald's in Exeter?
Yes, nearby you will find The Jewellery Box (jewelry store), Track21 Graphix Inc (printing services), and Exeter Guardian Pharmacy among others.