Many customers reported issues with incorrect orders, both in drive-thru and mobile orders.
Food Quality
Feedback varied widely, with some praising fresh and hot food, while others complained about cold, undercooked, or poorly prepared items.
Customer Service
While some reviews highlighted excellent and friendly service, others noted rude behavior from staff, particularly management.
Cleanliness
Several customers mentioned cleanliness issues, including unsanitary conditions in the dining area and bathrooms.
Wait Times
Numerous reviews indicated long wait times for both ordering and receiving food, leading to frustration among customers.
NN
Nhh Nhh
1 day ago
3.0
My review is regarding the rigidness of the policy for no lunch items until 11am.
Came at 10:50am to order breakfast items but a member of our party who cannot eat the breakfast items could not order anything from the lunch menu for another 10 minutes.
Otherwise an average McD’s.
RC
Ralphie Cifaretto
1 day ago
5.0
Excellent customer service, good communication and the food is fresh. Thank you
HH
Heather Hogg
Nov 14, 2025
4.0
Ordered happy meal did not get drink with it, ordered family bundle was good, also ordered 2 apple pies and did not receice them either and payed for them
DN
Davies Neye
Nov 11, 2025
5.0
Great place. Open 34/7
KV
Kathee Vanderwood
Oct 16, 2025
1.0
Placed a mobile order for cuebside pickup. Waited 30 minutes after arriving and still no food, so went in only to be told that they didnt have the order, yet my credit card had been charged. They "quickly" remade the order, yet the fries were cold and one of the burgers was wrong (didnt notice that until getting home). Will think twice before ordering here again
What are the regular operating hours of McDonald's at 285 First Street, Collingwood?
McDonald's is open 24 hours a day, Monday through Sunday, serving customers throughout the day and night.
When is the McDonald's drive-through open?
The drive-through at McDonald's is open 24 hours every day of the week, from Monday to Sunday.
Does McDonald's offer delivery services in Collingwood?
Delivery is available 24/7, Monday through Sunday, for McDonald's in Collingwood.
Can I pick up my McDonald's order in-store?
Yes, McDonald's offers in-store pickup options at this location.
What meals are served at the McDonald's on First Street?
McDonald's serves breakfast, lunch, and dinner meals at this location.
What payment options are accepted at McDonald's in Collingwood?
They accept American Express, cash, Discover, Mastercard, and Visa payments.
Is the McDonald's in Collingwood family-friendly?
Yes, McDonald's welcomes families, offers a children's menu, and serves dine-in customers.
What nearby coffee shops can I visit before or after eating at McDonald's?
Tim Hortons, a popular coffee shop and fast food restaurant, is nearby and a convenient place to grab coffee.
Are there any nearby convenience stores close to McDonald's in Collingwood?
Yes, 'On The Run - Convenience Store' and 'Esso Canada' (which also offers convenience store services) are located near McDonald's for quick shopping needs.
Can I visit any nearby automotive service centers after dining at McDonald's?
Yes, nearby places such as 'Master Mechanic Collingwood' and 'Oil Change Collingwood' offer automotive repair and maintenance services close by.