McDonald's

3.7
1694 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
20-10432 Highway #7, CARLETON PLACE, ON
K7C 0T6, Canada

Hours

Reviews

3.7
1,694 reviews
5 stars
608
4 stars
468
3 stars
276
2 stars
102
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude management and slow service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Cleanliness

Concerns raised about cleanliness in the restaurant and bathrooms, with some customers noting unsanitary conditions.

Food Quality

Inconsistent food quality; some enjoyed their meals while others found food poorly prepared or unsatisfactory.

Operational Hours

Issues with 24-hour service; customers reported long waits or no service during late-night hours.
  • MW
    Mitchell Wallace
    5 days ago
    1.0
    When the place is 24/7 it would be convenient if the workers weren’t sleeping on the job at 2:45am… thanks for the lack of service
  • MF
    McKenzie Freddy
    6 days ago
    1.0
    I am really upset with one of the manager who works here. He speaks in his native language at work! This should be strictly prohibited while working for a famous franchise and having other coworkers who doesn’t understand what he is communicating! Also, come of the customers might also get upset thinking that he is picking on other employees. I would like to inform this matter to the management and have a strict action taken. At workplace keep it professional and talk in English and when they are done with work. They can talk in Filipino or their mother tongue. Please, hire someone better Mac Donald’s.
  • DP
    destiney Pitre
    Jan 4, 2026
    1.0
    I’ve ordered many times from you guys and somehow every single time my order is wrong. I ask for milk instead of cream I get cream. I ask for no tomato’s I get tomatoes. I ask for dipping sauce I get none. It makes zero sense to me how you guys can’t make a simple order
  • PL
    Patrick Landrigan
    Jan 4, 2026
    1.0
    Sad that people cant fallow simple orders
  • DD
    Damon Douglas
    Dec 31, 2025
    5.0
    It was just a great place to eat me and my friends go there to eat all the time and the coustumer service is great

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Carleton Place?

McDonald's in Carleton Place is open 24 hours, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7, operating all day and night throughout the week.