Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,953 reviews
5 stars
772
4 stars
456
3 stars
299
2 stars
121
1 star
305
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some customers praised the cleanliness while others reported dirty tables and unsanitary conditions.
Service Quality
Service quality is inconsistent; some staff are friendly and efficient, while others are reported as rude or inattentive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality varies; some customers enjoyed fresh and well-prepared meals, while others received poorly made or cold food.
Customer Experience
Overall customer experiences are mixed, with some praising the atmosphere and staff, while others express dissatisfaction with service and food.
- HPHappy Patel3 days ago1.0Ordered Cold Brew, and look like a milk coffee, There is no option to get help in the mobile order
- MMMike3 days ago1.0The orderliness of this location is poor. Couldn't print out receipt from self service kiosk because there was a 'printer error' so I couldn't even determine my order #. I advised an employee, did not see it fixed during my visit, causing the same issue to happen over and over. There was a giant spilled drink in the middle of the floor for the duration of my visit. I witnessed multiple employees walk around it, no one cleaned it during my 30 minute visit.
- CHCatie HopeNov 13, 20252.0Waited 12 minutes for drinks that take under 30s to make each, and a cheeseburger which also shouldn’t take long, it wasn’t even busy in the drive through. The girl who brought out our order was nice but they forgot the burger and had to take more time to get it. Then, not only was the burger messy and covered in ketchup but it was the wrong burger. Not the McDonald’s standard.
- DMDebbie MNov 11, 20254.0Used to have bad experiences here but lately much better. Friendly staff lately. Doing better. Keep it up.
- DDDave DrumbowskiOct 7, 20252.0Burlington Upper Middle and Guelph line location is one several Sgro Family McDonalds in the Burlington and Oakville area. Not one of their cleaner locations as washrooms and patio walkway require attention. Walkway is considerably stained black from pop in garbage bags and spills. Service is generally good and store is very busy. McDonald’s needs to get a better handle on the supervision of the high school students as they are noisy, rude( not all of them but the majority of them) kids bring in their bikes and scooters which should not be allowed. Destroys furniture and clogs up the lobby and someone is going to trip over them, students should lock them up outside the store. This is not their home but a public place for everyone, not just the students with bikes. It’s also a danger to seniors.
Frequently Asked Questions About McDonald's
What are the regular access hours for McDonald's at 689 Guelph Line Rd., Burlington?
McDonald's at 689 Guelph Line Rd., Burlington is open daily from 00:00 to 23:59.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 every day of the week at this McDonald's.
Can I use the drive-through service at any time at this McDonald's?
Yes, the drive-through is open 24 hours a day, 7 days a week at this location.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's Canada?
Yes, you can download the My McD’s app from the Apple App Store or Google Play Store to order conveniently.
Does this McDonald's location have a drive-through?
Yes, this McDonald's has a drive-through service available 24/7.
Are there any nearby attractions to visit before or after eating at McDonald's?
Yes, you can visit Rock Universe, a clothing and flower shop, or Samir Kabab House, a halal Afghan restaurant located nearby.
How can nearby places like TD Canada Trust Branch & ATM help customers of this McDonald's?
Customers can conveniently access banking and ATM services at TD Canada Trust Branch & ATM near McDonald’s before or after their meal.
Are there wellness and beauty services near this McDonald's?
Yes, Be Pampered Spa For Families & Friends and The Onyx Salon Collective offer spa and beauty services close to this McDonald's location.