Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
2,812 reviews
5 stars
1,029
4 stars
679
3 stars
520
2 stars
190
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy, slow service, and rude staff, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted poor hygiene standards, including dirty bathrooms and unclean dining areas.
Food Quality
There were complaints about food being cold, inconsistent quality, and incorrect orders, leading to dissatisfaction among customers.
Mixed Experiences
While some customers praised friendly staff and good service, many others had negative experiences, indicating inconsistency in service quality.
- NSNick SaultDec 29, 20251.0They can't seem to understand what a chicken mcgriddle is. Are they hard of hearing? Are the drive-thru speakers not clear? Figure it out
- JJJesseDec 27, 20251.0Drive-thru wait is garbage. Always atleast 3 or 4 cars waiting for their food, leaving nowhere to park to also wait for said food.
- DSDr. Sandeep SinghDec 25, 20254.0Mixed experience. The atmosphere was pleasant and inviting, but the service left much to be desired. There were a few mistakes with the order, which affected the overall experience. While it wasn’t terrible, it fell short of expectations.
- KBKJ BDec 17, 20251.0The staff here keep wanting the drive thru to move forward in the overnight hours, when no other car is in the drive thru, as their lazy performance shows the record. Then the staff explain that he will make sure my food is cold. This is the worst McDonald's I ever went to, as I will file a claim on this location for such horrible services
- GJGrace JonesDec 16, 20251.0I paid $9.58 for a Junior Chicken combo and was told at the window that I had to pay extra for lettuce. Lettuce already comes on the sandwich, so this was frustrating and unnecessary
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 623 Plains Road East, Burlington?
McDonald's is open 24 hours a day, 7 days a week at 623 Plains Road East, Burlington.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location.
Can I use the drive-through service at McDonald's here?
Yes, the drive-through service is available 24 hours a day, every day at this McDonald's.
What meals are served at McDonald's on Plains Road East?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's, Plains Road East?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is there an app available for ordering from this McDonald's?
Yes, you can use the official McDonald's app available on both Android and iOS to place orders.
Does McDonald's at this location have a children's menu and welcoming environment for families?
Yes, this McDonald's offers a children's menu and welcomes families and children.
Are there nearby restaurants to visit before or after dining at McDonald's on Plains Road East?
Yes, nearby options include Union Jack Fish & Chips Restaurant, Skyway Diner, Sakis Mediterranean & Greek Restaurant, and Pizza Pizza for a variety of dining choices.
What nearby services can help with transportation when visiting McDonald's on Plains Road East?
Nearby car rental agencies like Enterprise Rent-A-Car and Alamo can assist with transportation needs when visiting McDonald's.
Are there any nearby convenience services for customers visiting McDonald's at Plains Road East?
Yes, nearby services include Freshii X Shell gas station and Shell gas station with convenience stores, as well as financial services like TD Canada Trust ATM and Western Union.