Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
2,789 reviews
5 stars
1,022
4 stars
678
3 stars
515
2 stars
187
1 star
387
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff friendliness is frequently praised, but there are numerous complaints about poor service, including rude behavior and order inaccuracies.
Cleanliness
Multiple reviews highlight significant issues with cleanliness, particularly in bathrooms and dining areas, leading to a negative dining experience.
Order Accuracy
Many customers report frequent mistakes with their orders, including missing items and incorrect food, contributing to frustration.
Food Quality
Feedback on food quality is mixed, with some customers enjoying their meals while others report receiving cold or poorly prepared food.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and inefficient, with many customers experiencing long waits and incorrect orders.
- CBChristina Bates6 days ago1.0I got the wrong order in the drive-thru. I ordered a spicy crispy chicken sandwich and got a grilled chicken instead. The fries were cold and stale tasting. There was a giant black hair stuck to the cup of the drink. I won't be going back here. Too many times did I get the wrong order or things were missing. Eating inside the restaurant is also often unpleasant as it is not cleaned properly. The garbage is usually overflowing and the tables are dirty.
- SMSergio Muzlera6 days ago2.0My double burger was sloppy and my fries had no salt
- TFTella FriendNov 10, 20251.0How can there be absolutely zero toilet paper in the bathroom at 5:30am... and they're back there preparing food? We are not in Gudjarat & do our best here to avoid pestilence. Facts! I'll go elsewhere.
- CCCaseyOct 27, 20255.010 years ago the staff gave me 20 apple pies because their ice cream machine was down and to this day I continue to go out of my way to bring my business to this McDonald's location due to their excellent customer service.
- SGS GalOct 24, 20253.0The drive through where you wait to get your food is very badly placed, but the staff were friendly.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 623 Plains Road East, Burlington?
McDonald's is open 24 hours a day, 7 days a week at 623 Plains Road East, Burlington.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location.
Can I use the drive-through service at McDonald's here?
Yes, the drive-through service is available 24 hours a day, every day at this McDonald's.
What meals are served at McDonald's on Plains Road East?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's, Plains Road East?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is there an app available for ordering from this McDonald's?
Yes, you can use the official McDonald's app available on both Android and iOS to place orders.
Does McDonald's at this location have a children's menu and welcoming environment for families?
Yes, this McDonald's offers a children's menu and welcomes families and children.
Are there nearby restaurants to visit before or after dining at McDonald's on Plains Road East?
Yes, nearby options include Union Jack Fish & Chips Restaurant, Skyway Diner, Sakis Mediterranean & Greek Restaurant, and Pizza Pizza for a variety of dining choices.
What nearby services can help with transportation when visiting McDonald's on Plains Road East?
Nearby car rental agencies like Enterprise Rent-A-Car and Alamo can assist with transportation needs when visiting McDonald's.
Are there any nearby convenience services for customers visiting McDonald's at Plains Road East?
Yes, nearby services include Freshii X Shell gas station and Shell gas station with convenience stores, as well as financial services like TD Canada Trust ATM and Western Union.