Numerous reviews highlighted poor customer service, particularly from supervisors and staff, with reports of rudeness and unprofessional behavior.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty bathrooms and messy dining areas.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about poor presentation and inconsistency.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
MT
Mike Thornton
Nov 16, 2025
1.0
Drive through is terrible. Will 100% make you wait and pull into a spot no matter what you order.
Managers must be super pushy on their drive thru staff regarding ticket times. Ordering one burger? You're going into a spot. Ordering one happy meal? You're going in a spot. How about apples and milk? You're going in a spot....probably.
The issue is that their parking lot is a cluster - skip this location and go to the bigger / better one off of walkers
BC
Buddy Carmichael
Nov 10, 2025
3.0
Big Mac , should change its name to small Mac, felt like a jr burger in my hand now , shrinkflation at its best
DS
Darren Steiner
Oct 31, 2025
1.0
Do not come here!!! Talk about customer service. The team will consider the needs of its customers but the supervisor? No chance. I believe his name is Michael. If you're in there and have concerns about your order, dont ask for him. Disappointing.
TL
Taylor Lyons
Oct 31, 2025
1.0
Went to McDonald’s today and I think it was the supervisor who was absolutely terrible. Out of uniform, rude and did not care to help me out when I had a question about our order. Do not recommend this place.. the supervisor needs to care more about his customers 👍
AA
aya alhosni
Oct 23, 2025
1.0
Very bad restaurant 🤮🤮🤮🤮🤮🤮
Don’t go there 🤮🤮🤮🤮🤮🤮🤮
Even the customer service is very bad and rude
Please guys don’t go there because it’s the worst restaurant
What are the opening hours of McDonald's at 2040 Appleby Line?
McDonald's at 2040 Appleby Line is open 24 hours a day, seven days a week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24 hours a day, every day of the week.
Is there a drive-through option available at this McDonald's location?
Yes, the McDonald's at 2040 Appleby Line has a drive-through that operates 24/7.
What meals can I order at this McDonald's?
You can order breakfast, lunch, and dinner at this McDonald's location.
What payment methods are accepted at McDonald's on Appleby Line?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I pick up my order in-store?
Yes, McDonald's offers in-store pickup services.
Is this McDonald's location family-friendly and does it offer a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Are there nearby places to visit after dining at McDonald's on Appleby Line?
Yes, you can visit nearby places such as Beertown Public House for drinks, Yogurty’s Froyo for frozen yogurt, or visit Starbucks Canada for coffee.
How can nearby transit or locations help me find McDonald's at 2040 Appleby Line?
Nearby landmarks like TD Canada Trust Branch and ATM and the Framing & Art Centre - Burlington can help you find McDonald's easily.
What other dining options are near McDonald's at Appleby Line?
Nearby dining options include Topper’s Pizza for Italian food, Sushi Asano for sushi, Montfort Mediterranean Grill for Mediterranean cuisine, and Quesada Burritos & Tacos for Tex-Mex food.