McDonald's

3.6
1361 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2040 Appleby Line, BURLINGTON, ON
L7L 6M6, Canada

Hours

Reviews

3.6
1,361 reviews
5 stars
500
4 stars
354
3 stars
207
2 stars
78
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported issues like burnt or poorly prepared items.

Drive-Thru Experience

Notable delays and inefficiencies in the drive-thru, with many customers expressing frustration over long wait times.
  • OA
    Olasunbo Adeyemo
    Dec 26, 2025
    1.0
    The experience at this location was horrible . I bought a bagel breakfast sandwich at 10.06 am and was given a burnt bagel at the drive through after waiting for the order for more than 5 mins. The egg and sausage was nothing to write home about. I had to trash the order no value for my money
  • PW
    Paige Whitwell
    Dec 15, 2025
    5.0
    I come to this location often and I would like to mention that Tina and Susie are absolutely wonderful — always so friendly and welcoming. Their customer service is excellent and they truly make every visit a pleasant experience.
  • SI
    SMJ Hospitality Inc
    Dec 12, 2025
    5.0
    amazing Service
  • JS
    Jairath Sama
    Nov 30, 2025
    1.0
    Ordered vanilla iced coffee with less ice and what i got. Its just filled with ice. And its clearly written no ice.
  • MR
    Michael J Robert
    Nov 26, 2025
    1.0
    Every time I order from this McDonald’s locations they mess up my order everytime. They always miss items and the items that do come are not edible. Tonight I got a cheeseburger with a ton of ketchup and one pickle on an ice cold patty. When I called the location to complain to get a credit they said there’s nothing they can do. What horrible customer service… I will be complaining to McDonald’s corporate.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2040 Appleby Line?

McDonald's at 2040 Appleby Line is open 24 hours a day, seven days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24 hours a day, every day of the week.