Frequent complaints about incorrect orders, missing items, and staff's inability to follow simple requests.
Customer Service
Mixed reviews on staff behavior; some customers praised friendly employees while others reported rudeness and unprofessionalism.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, indicating a need for better maintenance.
Food Quality
Inconsistent food quality reported, with some customers receiving stale or improperly prepared items.
Service Speed
Service speed varies; some customers experienced quick service while others faced long waits and delays.
PK
Puneet Kumaria
1 day ago
4.0
The staff was friendly, and my order was ready in a flash. Food was hot, tasty, and exactly what I needed.
RM
Roula Matti
5 days ago
1.0
I was just there today November 19th at 8:20 pm and the girls at the drive through window were very unorganized, my upgrade in size was never reflected on the actual food but I can see it on the receipt and after asking them multiple times for straws and ketchup, they assured me it was in the bag and it was not. Im currently eating my fried with no ketchup and my drink out of the cup straight.
NK
Neil Klassen
Nov 12, 2025
4.0
Food is great, but coffee is not so good ever since McDonald’s changed over
WT
West side tow
Nov 12, 2025
1.0
Is outside food allowed here?
CG
Christina Gnidziejko
Oct 31, 2025
1.0
They consistently get orders wrong. Items are missing from my orders almost everytime I order from this location.
What are McDonald's opening hours at 686 Appleby Line, Burlington?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Is McDonald's at 686 Appleby Line open for breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner daily.
Does McDonald's at this location offer drive-through service?
Yes, the drive-through is open 24/7 every day.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 through their online ordering platform.
Does this McDonald's provide in-store pickup options?
Yes, in-store pickup is available along with delivery services.
What payment options does McDonald's accept at this location?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's welcoming to families and children?
Yes, this location welcomes families and children and has a children's menu available.
Are there any other fast-food restaurants near McDonald's at 686 Appleby Line?
Nearby fast-food options include Subway, Mary Brown's, and Thai Express, which you might visit for variety.
What nearby health services are close to McDonald's at 686 Appleby Line?
Nearby health-related places include Dr. Andrew Adamski Chiropractic, Appleview Chiropractic, Queen's Medical Center and Pharmacy, and Douglas Dental Care, useful if you have appointments nearby.
Are there any nearby shops or attractions to visit before or after dining at McDonald's?
Yes, you can shop at Benjamin Moore or visit Farmer Jack's Market nearby. For beauty care, Princess Nails and Spa and Trendy Barbershop are also close by.