McDonald's

3.6
1784 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1505 Guelph Line, Burlington, ON
L7P 3B6, Canada

Hours

Reviews

3.6
1,784 reviews
5 stars
708
4 stars
407
3 stars
267
2 stars
137
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with many noting quick service and positive interactions.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with reports of dirty tables, bathrooms, and playground areas.

Food Quality

While some customers enjoyed the food, others reported issues such as cold items, stale fries, and incorrect menu items.

Customer Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with service and food quality.
  • MM
    Mike Mr
    2 days ago
    1.0
    Worst experience!!!!!!!!!!ever Yesterday we went there in morning time and I faced manager whose name is Muskan she treated us very badly not only us she is also treat bad with their crew as well as I watched everything from their lobby.If you guys do not wanna work just leave McDonald.We are not paying here for our insult .Never visit again
  • HL
    Henry Love
    Nov 15, 2025
    5.0
    Best place to eat……last night I went through drive thru and I got interacted with some of crew members at the cash window and the food presenting window .Alka was doing amazing job as I asked her to add up fries on window .She gave a nice smile and added right away .Brilliant service ever.I came from Surrey to Toronto and it’s the best service I got here.Thank you guys.
  • CW
    Charlotte Willard
    Nov 15, 2025
    2.0
    after a LONG tedious day of shopping with my bestie and her sister, we were searching everywhere for a place to get a cup of water, as we were almost quite literally dying of thirst!! as we made our way through the parking lot, longing for the beautiful refreshing taste of water, thinking about how desperate we were, the relief that we had when we spotted the mcdonalds was breathtaking. but what was soon to come ruined our whole day afterwards. after we entered the mcdonalds, and simply requested 3 cups of water. but, what we recieved was OUTRAGEOUS. we had been given three cups of minimal icecubes. I will NOT be returning to this micdonalds even if my life depended on it. and i hope you will do the same. thank you.
  • HM
    Hannah Mor
    Nov 15, 2025
    2.0
    We were choked, quenched for water. Hadn’t dranken a drop all day. We walked into Mcdonalds, humbly, not asking for anything, just basic human necessities. Dying for a drink and hoping for some basic human sympathy, we go to the counter and ask for a cup of water. But what do we receive? Three cups of ice. Not only did we not have a drink, we had to wait longer, in agony and despair, and watch our ice melt. Please, give thirsty children water.
  • BH
    Ben Hutchison
    Oct 25, 2025
    1.0
    Went to order a 4 piece chicken McNuggets for my son, and was told they could only do 4 piece chicken nuggets as part of a happy meal. It was listed on the drive through menu as 4 nuggets separately for $4.59. They told me that they didn’t do it. I said I am looking at it on the menu as they were telling me I was mistaken. They told me again I was wrong they didn’t sell 4 nuggets. I have gotten 4 nuggets for my son from that specific location many times before. I told them this and still the manager on duty told me I was wrong. I asked for the franchisors contact details so I could complain and they wouldn’t give it to me, because they know they got caught in a lie. To whoever owns and operates this franchise, if you can’t sell an item, you’ve run out is fine I’ll get my nuggets from another location, no big deal, but your staff lied to me repeatedly, were obstinate and then tried to cover up and prevent me from lodging a complaint and that I don’t forgive. Disgusting behaviour

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's on Guelph Line in Burlington?

McDonald's on Guelph Line in Burlington is open 24 hours, every day of the week for in-store dining.

Does this McDonald's location offer drive-through service all day?

Yes, the drive-through at this McDonald's is open 24 hours daily.