Customers frequently reported poor service, including incorrect orders, long wait times, and rude staff interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Consistency
There were numerous complaints about food quality, including cold items, incorrect orders, and missing ingredients.
Seating and Atmosphere
The recent renovations resulted in limited seating and a less inviting atmosphere, leading to complaints about crowding.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
DS
Deepak8 Sethi
3 days ago
1.0
Takes forever on a drive through order even if there is no rush worst experience in the night
JB
jacob bakker
Nov 3, 2025
3.0
They've changed this spot. Not much seating anymore. Very hard to get a seat. Staff was nice and helpful. Feels like they want you in and out. So small now feels crowded
BB
Becca Mastronardi (Becca)
Oct 25, 2025
1.0
Spend $40 on food and wait for it, just to find a hair in it. Disgusting.
JG
Jacks Ghost
Oct 25, 2025
1.0
Great place to eat if you like hair in your food
WR
Wray Robinson
Oct 17, 2025
1.0
literally poor service once again , went through drive through and ordered a Double Quarter Pounder with the emphisis on NO KETCHUP OR PICKLES-Large fry and small Coke , drove through and arrived back to work with a bun with a patty of some sort ???smoothered in ketchup and pickles only , fry was a SMALL COKE WAS A LARGE How do we mess this up as all 3 items were incorrect for $17.00 very irratating once again from this location on Wayne Gretzky Parkway Brantford .
What are the regular operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.
What are the drive-through hours at this McDonald's?
The drive-through is open 24 hours a day, 7 days a week.
Can I get delivery from this McDonald's? What are the delivery hours?
Yes, delivery is available 24/7 every day of the week.
Does this McDonald's offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 299 Wayne Gretzky Parkway, Brantford, ON, N3R 8A5, Canada.
What kind of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner, including coffee, desserts, and have a children's menu.
Are there family-friendly amenities at this McDonald's?
Yes, this McDonald's welcomes families and children, offering a children's menu and dine-in options.
What nearby restaurants can I visit for other dining options near this McDonald's?
Nearby dining options include Boston Pizza, Piper Arms Brantford, Fast Eddie's, A&W Restaurants, Kelseys, and Starbucks Canada.
What nearby facilities can help with entertainment or shopping near the McDonald's?
Nearby facilities include Crock A Doodle arts and crafts venue, Staples Print and Marketing Services, Value Village thrift store, CosmoProf for beauty supplies, and MOVATI Athletic gym.
If I need transportation or accommodation nearby, what can I find close to this McDonald's?
Nearby you can find Days Inn hotel for accommodation and several retail stores including Canadian Tire for shopping needs.