Customers reported inconsistent food quality, with some receiving fresh and hot meals while others experienced cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, missed items in orders, and slow service, particularly during busy hours.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions and lack of attention to cleaning.
Order Accuracy
Many customers expressed frustration with incorrect orders, missing items, and inadequate responses from staff when issues arose.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported.
OS
Owen Stanley
1 day ago
3.0
Double check everything
Drive thru or delivery this specific location cannot get it right
It’s as if they screw it up on purpose
AB
Addison Barger
3 days ago
1.0
Terrible come when no one was in line besides one person and I’ve been 20 mintues and still don’t got my food they have more then enough people working. I’ve counted 8 people have got their food before us. This is brutal I recommend not coming if your in a hurry
RA
Ryan Adams
Nov 16, 2025
5.0
Consistency is key. And they unlocked it baby
MM
Muriel “Em” M
Nov 10, 2025
2.0
Service was so slow. No hash browns ready so our hot cakes were sitting there getting cold. No other order on the board and lots of help. Monday morning @8:15am. A woman was chastising an employee and could clearly hear her. My two 13 year olds said…”that is so mean and embarrassing…I feel sorry for whomever she is yelling at! Not a good example for customers!
RS
Rimmel Sambhi
Oct 20, 2025
1.0
I got fries yesterday from the colborne location, but when I got the fries they were cold. So I went to the king George location around 2:03pm to get new ones and asked for replacement. The girl in the drive through said they can’t do it since it’s not the same owner as the colborne one. I asked for her name and she refused to give her name. I’ve never had this happen where I ask for a replacement at any store and they refuse especially if it’s the same franchise just different location. Very disappointing.
What are the operating hours of McDonald's at 73 King George Rd. in Brantford?
McDonald's in Brantford is open 24 hours a day, seven days a week.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:59 PM.
Can I use the drive-through at this McDonald's anytime?
Yes, the drive-through is open 24/7 every day.
What meals are served at McDonald's Brantford location?
This McDonald's serves breakfast, lunch, and dinner.
Does McDonald's provide in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's Brantford casual in terms of dress code?
Yes, the attire at McDonald's is casual.
Are children and families welcome at this McDonald's?
Yes, the restaurant welcomes families and children and also has a children's menu.
What nearby places can I visit before or after dining at McDonald's?
You can visit Red Lobster for seafood, Tim Hortons for coffee and tea, or Baskin-Robbins for ice cream, all located close to McDonald's.
Is there a nearby transit or service location to help me access McDonald's or other stores?
Nearby automotive service centers include The Mufflerman and Jiffy Lube, which can be convenient if you're attending to car maintenance while visiting McDonald's.