McDonald's

3.5
1866 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
73 King George Rd., Brantford, ON
N3R 5K2, Canada

Hours

Reviews

3.5
1,866 reviews
5 stars
602
4 stars
458
3 stars
354
2 stars
132
1 star
320

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving fresh and hot meals while others experienced cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, missed items in orders, and slow service, particularly during busy hours.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions and lack of attention to cleaning.

Order Accuracy

Many customers expressed frustration with incorrect orders, missing items, and inadequate responses from staff when issues arose.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported.
  • OS
    Owen Stanley
    1 day ago
    3.0
    Double check everything Drive thru or delivery this specific location cannot get it right It’s as if they screw it up on purpose
  • AB
    Addison Barger
    3 days ago
    1.0
    Terrible come when no one was in line besides one person and I’ve been 20 mintues and still don’t got my food they have more then enough people working. I’ve counted 8 people have got their food before us. This is brutal I recommend not coming if your in a hurry
  • RA
    Ryan Adams
    Nov 16, 2025
    5.0
    Consistency is key. And they unlocked it baby
  • MM
    Muriel “Em” M
    Nov 10, 2025
    2.0
    Service was so slow. No hash browns ready so our hot cakes were sitting there getting cold. No other order on the board and lots of help. Monday morning @8:15am. A woman was chastising an employee and could clearly hear her. My two 13 year olds said…”that is so mean and embarrassing…I feel sorry for whomever she is yelling at! Not a good example for customers!
  • RS
    Rimmel Sambhi
    Oct 20, 2025
    1.0
    I got fries yesterday from the colborne location, but when I got the fries they were cold. So I went to the king George location around 2:03pm to get new ones and asked for replacement. The girl in the drive through said they can’t do it since it’s not the same owner as the colborne one. I asked for her name and she refused to give her name. I’ve never had this happen where I ask for a replacement at any store and they refuse especially if it’s the same franchise just different location. Very disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 73 King George Rd. in Brantford?

McDonald's in Brantford is open 24 hours a day, seven days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery every day from 5:00 AM to 11:59 PM.