McDonald's

3.5
2034 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
27 Stanley Street, Brantford, ON
N3S 6M1, Canada

Hours

Reviews

3.5
2,034 reviews
5 stars
682
4 stars
476
3 stars
397
2 stars
147
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and lack of attention to special requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about overcooked items, cold food, and unsatisfactory preparation.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including lack of basic manners and inappropriate interactions.

Cleanliness and Environment

Some customers noted cleanliness issues and a crowded atmosphere, particularly after recent renovations.
  • OS
    Owen Stanley
    1 day ago
    5.0
    Never an issue you get what you order… Nice renovation also.. Best in town
  • DW
    dylan walter
    1 day ago
    1.0
    Police were infront of the restaurant removing a body from the lawn not a place I would bring my children with the lack of enforcement for loitering
  • JW
    John Welfing
    5 days ago
    5.0
    A huge shout out to mc donalds on stanley st I ordered dinner for 6 threw skip and the driver dropped off the wrong order, when I brought it back and explained the situation not only did they remake all of the order fresh but consistently apologized for the drivers mistake
  • CS
    Chelsea Skye
    Nov 7, 2025
    5.0
    Such a pleasant experience to be served by staff that actually understand and speak English rather than dealing with rising frustrations of having been taken by those of who do not.. and make many errors in processing your order at the counter!!! :D The dining room was in tip top shape- no dirty table tops littered with trays or garbage! The floors were clean, not splattered with any stickiness or littered by any food/garbage debris, and Wet Floor Signs were strategically placed where the floor had been freshly mopped! :) the friendliness and courtesy of the staff was on point and our order was made right the first time, nothing had to be sent back for correcting! (Thank goodness!!) and our order was brought to the table hot and ready! Thank you for the pleasant in dining experience!! :)
  • DN
    Dave Nishit
    Nov 2, 2025
    1.0
    Zoey the manager ho ho.... she needs some serious customers services training. Showing tantrums when just asking about if she can give us tray because we are dining in. I hope McDonald's have better customers services standard.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 27 Stanley Street?

McDonald's at 27 Stanley Street is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service every day from 12:00 AM to 11:59 PM.