Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and lack of attention to special requests.
Food Quality
Feedback indicated inconsistent food quality, with complaints about overcooked items, cold food, and unsatisfactory preparation.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including lack of basic manners and inappropriate interactions.
Cleanliness and Environment
Some customers noted cleanliness issues and a crowded atmosphere, particularly after recent renovations.
OS
Owen Stanley
1 day ago
5.0
Never an issue you get what you order…
Nice renovation also..
Best in town
DW
dylan walter
1 day ago
1.0
Police were infront of the restaurant removing a body from the lawn not a place I would bring my children with the lack of enforcement for loitering
JW
John Welfing
5 days ago
5.0
A huge shout out to mc donalds on stanley st I ordered dinner for 6 threw skip and the driver dropped off the wrong order, when I brought it back and explained the situation not only did they remake all of the order fresh but consistently apologized for the drivers mistake
CS
Chelsea Skye
Nov 7, 2025
5.0
Such a pleasant experience to be served by staff that actually understand and speak English rather than dealing with rising frustrations of having been taken by those of who do not.. and make many errors in processing your order at the counter!!! :D
The dining room was in tip top shape- no dirty table tops littered with trays or garbage! The floors were clean, not splattered with any stickiness or littered by any food/garbage debris, and Wet Floor Signs were strategically placed where the floor had been freshly mopped! :) the friendliness and courtesy of the staff was on point and our order was made right the first time, nothing had to be sent back for correcting! (Thank goodness!!) and our order was brought to the table hot and ready! Thank you for the pleasant in dining experience!! :)
DN
Dave Nishit
Nov 2, 2025
1.0
Zoey the manager ho ho.... she needs some serious customers services training.
Showing tantrums when just asking about if she can give us tray because we are dining in.
I hope McDonald's have better customers services standard.
What are the regular operating hours for McDonald's at 27 Stanley Street?
McDonald's at 27 Stanley Street is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service every day from 12:00 AM to 11:59 PM.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open 24/7 for your convenience.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available along with delivery services.
What types of meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment methods does McDonald's at 27 Stanley Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at Stanley Street welcome families and children?
Yes, families and children are welcomed and there is a children's menu available.
Which nearby places can I visit before or after dining at McDonald's Stanley Street?
You can visit nearby places such as Taal Fine Indian Cuisine for Indian and Middle Eastern meals, or Rollz Ice Cream and Desserts for sweets and smoothies.
Are there convenient options to fuel up or shop close to McDonald's at 27 Stanley Street?
Yes, Esso Canada is nearby for gas and convenience store needs, and Walker's NOFRILLS Brantford is available for supermarket shopping.
Can I find beauty and personal care services near this McDonald's?
Yes, several salons and beauty spas like Brett's Hair Design, Tangled the Salon, and Wink Lash Bar are close by for your beauty and spa needs.