McDonald's

3.2
1391 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
440 Colborne Street West, Brantford, ON
N3T 0J2, Canada

Hours

Reviews

3.2
1,391 reviews
5 stars
412
4 stars
293
3 stars
243
2 stars
115
1 star
328

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful while others were rude and unprofessional.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty tables, floors, and unsanitary conditions.

Food Quality

Food freshness and quality were inconsistent, with complaints about stale items and poorly prepared meals.

Speed of Service

Customers experienced long wait times, especially during busy hours, impacting overall satisfaction.
  • KC
    kayla cooper
    1 day ago
    1.0
    this is probably the WORST mcdonald’s in brantford. i quite literally stopped using skip because it’s the only thing that delivers mcdonald’s to my house and the only choice is this one… every single time the fries are half empty, missing items, or your order just straight up gets cancelled for no reason. going to the store isn’t any better, when they had the pickle sandwich - stopped for an easy fix for dinner as everyone in the house worked all day no pickles on our pickle chicken sandwich 🙄 the staff fight with you when you try to have your orders corrected, today sent me over the edge though :/ when paying 50 cents for a sauce.. one would expect more than this. i’ve given so many chances, kept being positive and going back hoping maybe it was just a bad day but it’s now been 10 years of living in the area and trying again and it just gets worse.
  • SS
    Suzanne
    4 days ago
    1.0
    Very disappointed with the McDonald's. Our pops were warm hand no ice. The fries were not full at all and half cooked . McChicken looked brown didn't taste right. Entire meal was garbage. People don't wear gloves. One person took money no gloves didn't wash hands then went messed around with food while touching his nose almost picking it. What is with these places. They need to clean more, make sure orders are fresh and accurate. Wear gloves. Don't touch ur hair or face etc while touching others food. Don't touch money then food. All these places have gone downhill they over charge for garbage food .
  • ID
    Irmela Danlowski
    5 days ago
    4.0
    You forever would not check if everything was there from my b order
  • BH
    Beth H
    Jan 3, 2026
    1.0
    I eat at McDonald's probably once a month and this one in west brant is the worst. Food is always cold and fries always undercooked and yucky. Not to mention drink area always a sticky dirty mess.
  • AP
    Andy Porter
    Dec 22, 2025
    1.0
    Should have learned the first time, but three times now.I've grabbed a breakfast sandwich there, and the english muffin is rock hard and stale.This place is absolutely terrible

Frequently Asked Questions About McDonald's

What are McDonald's access hours at 440 Colborne Street West, Brantford?

McDonald's at 440 Colborne Street West, Brantford is open daily from 6:00 AM to 10:00 PM for in-store access.

What are the delivery hours for McDonald's at this location?

Delivery service is available 24 hours a day, seven days a week at the McDonald's on 440 Colborne Street West, Brantford.