McDonald's

Reviews

• DZ

  D Z

  1 day ago
  2.0
  Some of the worst wait times I have ever experienced at a McDonald globally. From locations across Canada US and Europe 40+ min to get through a drive though or pickup is unacceptable
• KS

  Kate S

  3 days ago
  1.0
  Ordered through the McDonald’s app and my order never arrived. I provided ample proof that this was the case and they kept my money.
• SH

  Sheerluck Holmes

  Jan 4, 2026
  1.0
  The app won't let me access my receipt. Bacon Egg McMuffin at drive thru today... English muffin was burnt and the egg patty was runny and undercooked.
• CP

  Chanti Pacheco

  Jan 1, 2026
  1.0
  terrible drive thru. If you’re not capable of working on New Year’s Day, don’t be open. It’s plain and simple. “It’s company policy, I can’t swap out the mayo in the chicken snack wrap happy meal for ranch”. Meanwhile, 2 days ago, your midnight crew with double the amount of cars in line were able to do it no problem. 5 stars for them. 0 stars for the wannabe manager with new “privileges” who can’t even make an attempt to make the customer happy. You’re telling me if a child is allergic or has a food sensitivity to mayo and would like to sub it out for ranch—you’re straight up telling the child: “sorry I can’t do that for you but I can upgrade your meal”. News flash; the mayo substitution isn’t coming out of your paycheque. You have workers wearing headsets who are making the meals and more than able to do the change. The ability to problem solve and give genuine customer service is beyond concerning for someone of this level. Terrible promotion selection. I am fully sitting in the Courtice drive thru instead (because I would rather inconvenience myself and drive out of town) and guess what! They said “no problem!”. All smiles, no problems, and i was able to get the wraps I wanted. Because it’s that simple.
• AA

  A Afana

  Dec 16, 2025
  2.0
  This store is always chaotic. I placed an order online and was told to go straight to the pickup window. Instead, I was stopped at the first window by a confused employee who asked for my phone number and then pulled up the wrong order—even though my order had already been confirmed at the speaker and I was told to drive to the pickup window. I ended up waiting over 45 seconds while the employee tried to figure things out, only to be told that my order was delayed because “training is going on.” As a customer, I shouldn’t need to know about internal training issues, nor should I have to experience the consequences of them. Overall, very frustrating and poorly managed. Additionally i ponder why do I always get food out of the window that has all the lettuce or onions in the wrap instead on the burger and why is it always cold?

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