Many customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Staff Training
There were complaints about staff not understanding orders and lacking professionalism, leading to poor customer experiences.
Food Quality
Several reviews highlighted issues with food freshness, temperature, and overall quality, including cold and improperly prepared items.
Customer Service
While some customers praised individual staff members for their friendliness, many others reported rude or unhelpful service.
AR
April Ruttan
Dec 11, 2025
1.0
Second time in less than a month I have received old food that has been sitting who knows how long under the heat. First time was a burger, which also had an old piece of cheese and a new piece of cheese to try and hide that it was old. Dry crusty nuggets this second time today. Should be thrown out after the 30 minute wait period and not serving old food. Shouldn't have to pay for food that isn't up to quality standards.
RL
Ray Lafreniere
Dec 6, 2025
5.0
McDonald's is in its own league. You're ever hungry and to lazy to thaw your ground beef. 20 piece nuggets and a 2 jr. Chickens. The staff are very quick with the orders and drive through runs smoothly. I can't complain, it hits the spot EVERYTIME.
KK
Karahkwinehtha
Dec 5, 2025
5.0
I LOVE how this place has always supported the younger generation.
Evening with a rotating staff, they are always friendly and clearly well trained.
ML
Mark Lattone
Nov 29, 2025
2.0
I wish the employees here understood basic english. My order ends up wrong consistently and I don't even have a complicated order. Even just ordering a cheeseburger and ADD Mac sauce sends them into a spiral and I don't get what I paid for. It's very sad.
CC
Charley
Nov 11, 2025
1.0
Thought I'd give them another try since they rarely ever make coffee or get orders right. Well today was absolutely no different. Ordered 2 triple triples and this is what I got. Yes I should've checked before driving off but the worker should have checked before handing the coffee over since it's their responsibility as an employee to ensure correct orders. Last time I will be using this McDonald's
What are the regular operating hours for McDonald's at 470 Dundas Street East?
McDonald's at 470 Dundas Street East in Belleville is open 24 hours every day of the week.
When can I use the drive-through service at this McDonald's location?
The drive-through is available 24/7 every day.
What are the delivery service hours for this McDonald's?
Delivery service operates 24 hours daily at this location.
Does this McDonald's location offer in-store pickup?
Yes, in-store pickup is available at this McDonald's.
Which meals are served at McDonald's 470 Dundas Street East?
They serve breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the My McD’s app available on both Android and iOS platforms.
Are families and children welcome at this McDonald's?
Yes, the restaurant welcomes families and has a children's menu available.
What nearby shops can I visit after eating at McDonald's?
Nearby shops include Jumbo Video and Collectables for gifts and groceries, Dollarama for discounted arts and crafts supplies, and Urban Wear Inc. for clothing options.
Are there other dining options close to McDonald's at 470 Dundas Street East?
Yes, nearby dining includes Subway for sandwiches, KFC for chicken, and Lee's Garden and Yang-Tze Restaurant offering Chinese cuisine.