McDonald's

3.5
1137 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
470 Dundas Street East, BELLEVILLE, ON
K8N 1G1, Canada

Hours

Reviews

3.5
1,137 reviews
5 stars
368
4 stars
286
3 stars
208
2 stars
77
1 star
198

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.

Staff Training

There were complaints about staff not understanding orders and lacking professionalism, leading to poor customer experiences.

Food Quality

Several reviews highlighted issues with food freshness, temperature, and overall quality, including cold and improperly prepared items.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude or unhelpful service.
  • AR
    April Ruttan
    Dec 11, 2025
    1.0
    Second time in less than a month I have received old food that has been sitting who knows how long under the heat. First time was a burger, which also had an old piece of cheese and a new piece of cheese to try and hide that it was old. Dry crusty nuggets this second time today. Should be thrown out after the 30 minute wait period and not serving old food. Shouldn't have to pay for food that isn't up to quality standards.
  • RL
    Ray Lafreniere
    Dec 6, 2025
    5.0
    McDonald's is in its own league. You're ever hungry and to lazy to thaw your ground beef. 20 piece nuggets and a 2 jr. Chickens. The staff are very quick with the orders and drive through runs smoothly. I can't complain, it hits the spot EVERYTIME.
  • KK
    Karahkwinehtha
    Dec 5, 2025
    5.0
    I LOVE how this place has always supported the younger generation. Evening with a rotating staff, they are always friendly and clearly well trained.
  • ML
    Mark Lattone
    Nov 29, 2025
    2.0
    I wish the employees here understood basic english. My order ends up wrong consistently and I don't even have a complicated order. Even just ordering a cheeseburger and ADD Mac sauce sends them into a spiral and I don't get what I paid for. It's very sad.
  • CC
    Charley
    Nov 11, 2025
    1.0
    Thought I'd give them another try since they rarely ever make coffee or get orders right. Well today was absolutely no different. Ordered 2 triple triples and this is what I got. Yes I should've checked before driving off but the worker should have checked before handing the coffee over since it's their responsibility as an employee to ensure correct orders. Last time I will be using this McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 470 Dundas Street East?

McDonald's at 470 Dundas Street East in Belleville is open 24 hours every day of the week.

When can I use the drive-through service at this McDonald's location?

The drive-through is available 24/7 every day.