Customers frequently reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
Service experiences varied widely, with some customers praising friendly staff while others reported rude or unprofessional behavior.
Wait Times
Many reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant, often exacerbated by staff shortages.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, poorly prepared meals, and a decline in portion sizes.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
SC
Scott C.
Nov 14, 2025
4.0
Will my review of McDonald's impact your decision to eat there ? If yes, why ?
CC
Charley
Nov 11, 2025
1.0
Thought I'd give them another try since they rarely ever make coffee or get orders right. Well today was absolutely no different. Ordered 2 triple triples and this is what I got. Yes I should've checked before driving off but the worker should have checked before handing the coffee over since it's their responsibility as an employee to ensure correct orders. Last time I will be using this McDonald's
IS
Inder Sidhu
Oct 31, 2025
1.0
Ordered double patty junior chicken but just got single in it by uber eats.
NB
Noah Brant
Oct 29, 2025
1.0
Made my food with no care, terrible service at the window all around bad
SD
Sahaj Damir
Oct 13, 2025
1.0
Worst customer experience EVER! We took a drive-thru order just now, (11:40pm October 13th) and i mentioned the exact time here coz i want the manager to check employee record for this time and hold this crew member accountable. The girl at the drive-thru was extremely hostile, rude and was talking in a very passive aggressive tone! Highly unprofessional! Even when i asked her name politely, she rudely snapped at me saying “why do you want to know? Sorry i won’t tell you my name”. What kind of a bulshit behaviour is this?? What happened to McDonalds customer service standards?? Very unpleasant experience! I felt like she wanted to throw the food in my face. Such a rude person! Please management get this girl in line. Thanks
What are the regular operating hours for McDonald's at 470 Dundas Street East?
McDonald's at 470 Dundas Street East in Belleville is open 24 hours every day of the week.
When can I use the drive-through service at this McDonald's location?
The drive-through is available 24/7 every day.
What are the delivery service hours for this McDonald's?
Delivery service operates 24 hours daily at this location.
Does this McDonald's location offer in-store pickup?
Yes, in-store pickup is available at this McDonald's.
Which meals are served at McDonald's 470 Dundas Street East?
They serve breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the My McD’s app available on both Android and iOS platforms.
Are families and children welcome at this McDonald's?
Yes, the restaurant welcomes families and has a children's menu available.
What nearby shops can I visit after eating at McDonald's?
Nearby shops include Jumbo Video and Collectables for gifts and groceries, Dollarama for discounted arts and crafts supplies, and Urban Wear Inc. for clothing options.
Are there other dining options close to McDonald's at 470 Dundas Street East?
Yes, nearby dining includes Subway for sandwiches, KFC for chicken, and Lee's Garden and Yang-Tze Restaurant offering Chinese cuisine.