Many customers praised the friendly and caring staff, particularly highlighting individuals like Brandon and Sienna for their exceptional service.
Food Quality
There were numerous complaints about incorrect orders, poor food quality, and unsanitary conditions, including issues with flies and food handling.
Cleanliness
While some reviews noted a clean atmosphere, others reported unsanitary conditions, particularly in the food area and bathrooms.
Order Accuracy
Multiple customers expressed frustration with order inaccuracies and the need to repeat orders, indicating a lack of attention to detail.
Management Issues
Several reviews criticized management behavior, including unprofessional treatment of staff and poor handling of customer complaints.
BB
Brad B
1 day ago
3.0
got a happy meal for my daughter and got home and found out it only had 3 nuggets. I guess the employees can't count to 4. Feel ripped off yet again.
AT
Art Terencio
Nov 14, 2025
4.0
Too expensive for the type of food we get patties in the bigmac are paper thin and the list goes on
GH
Gabriel Hervaso
Oct 23, 2025
5.0
I just have to say that this is the best McDonalds location I have ever been to. A friendly, comfortable, warm environment and staff that makes you feel cared for and at home. Customer service is outstanding! Food is great! I want to give a special shoutout to Ricardo, Doug, Josh and Sim who are absolutely fantastic people and outstanding at their jobs. They all deserve a raise for the great job that they do and how well they represent this franchise. Thank you guys very much!
JR
Joanne Richer
Oct 20, 2025
5.0
We had the best experience tonight with Brandon helping my family. Top notch attention and the confidence to ask question to confirm instructions to make sure our experience was truly enjoyed. ( my one son is very particular about his chicken sandwich). Brandon was amazing and seemed to actually enjoy the interactions with all who came to the counter. Refreshing.
Side note though on the sad side. The first stall in the womans bathroom has had a broken toilet seat for many months. ( lose and slides to the right, I am a small person and yet I almost fall off because of the shifting). I don't normally say anything thinking that it will be resolved before our next 20th meal outing, however this has been since before the end of school year June 2025. Daily inspections seem to be not getting completed.
SD
Sagar Dimri
Oct 17, 2025
1.0
I am absolutely disgusted by what happened at this McDonald’s. We ordered a McVeggie meal — very clearly VEG — and your staff handed over a chicken burger instead. My wife is strictly vegetarian for spiritual reasons, and she unknowingly took a bite of meat because of this careless mistake.
Do you have any idea how serious that is for someone who follows a vegetarian lifestyle for faith and belief? This isn’t a small mix-up — it’s pure negligence. It’s shocking that a global brand like McDonald’s can’t differentiate between veg and non-veg orders in 2025.
Yes, they gave us a replacement and a free-meal coupon — but how does that undo what happened? A coupon doesn’t erase the disgust and violation of trust we felt. Food service is about responsibility, not just handing out burgers.
If your staff can’t be trained to read an order correctly, then what guarantee does anyone have about what they’re being served? You owe your customers more than a half-hearted apology. You owe basic respect for people’s food ethics and beliefs.
Completely unacceptable. Never trusting this branch again — and I hope corporate takes real action before someone else goes through this.
— Sagar