McDonald's

3.6
2008 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
446 Bayfield Street, Barrie, ON
L4M 5A2, Canada

Hours

Reviews

3.6
2,008 reviews
5 stars
764
4 stars
490
3 stars
314
2 stars
97
1 star
343

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and caring staff, particularly highlighting individuals like Brandon and Sienna for their exceptional service.

Food Quality

There were numerous complaints about incorrect orders, poor food quality, and unsanitary conditions, including issues with flies and food handling.

Cleanliness

While some reviews noted a clean atmosphere, others reported unsanitary conditions, particularly in the food area and bathrooms.

Order Accuracy

Multiple customers expressed frustration with order inaccuracies and the need to repeat orders, indicating a lack of attention to detail.

Management Issues

Several reviews criticized management behavior, including unprofessional treatment of staff and poor handling of customer complaints.
  • BB
    Brad B
    1 day ago
    3.0
    got a happy meal for my daughter and got home and found out it only had 3 nuggets. I guess the employees can't count to 4. Feel ripped off yet again.
  • AT
    Art Terencio
    Nov 14, 2025
    4.0
    Too expensive for the type of food we get patties in the bigmac are paper thin and the list goes on
  • GH
    Gabriel Hervaso
    Oct 23, 2025
    5.0
    I just have to say that this is the best McDonalds location I have ever been to. A friendly, comfortable, warm environment and staff that makes you feel cared for and at home. Customer service is outstanding! Food is great! I want to give a special shoutout to Ricardo, Doug, Josh and Sim who are absolutely fantastic people and outstanding at their jobs. They all deserve a raise for the great job that they do and how well they represent this franchise. Thank you guys very much!
  • JR
    Joanne Richer
    Oct 20, 2025
    5.0
    We had the best experience tonight with Brandon helping my family. Top notch attention and the confidence to ask question to confirm instructions to make sure our experience was truly enjoyed. ( my one son is very particular about his chicken sandwich). Brandon was amazing and seemed to actually enjoy the interactions with all who came to the counter. Refreshing. Side note though on the sad side. The first stall in the womans bathroom has had a broken toilet seat for many months. ( lose and slides to the right, I am a small person and yet I almost fall off because of the shifting). I don't normally say anything thinking that it will be resolved before our next 20th meal outing, however this has been since before the end of school year June 2025. Daily inspections seem to be not getting completed.
  • SD
    Sagar Dimri
    Oct 17, 2025
    1.0
    I am absolutely disgusted by what happened at this McDonald’s. We ordered a McVeggie meal — very clearly VEG — and your staff handed over a chicken burger instead. My wife is strictly vegetarian for spiritual reasons, and she unknowingly took a bite of meat because of this careless mistake. Do you have any idea how serious that is for someone who follows a vegetarian lifestyle for faith and belief? This isn’t a small mix-up — it’s pure negligence. It’s shocking that a global brand like McDonald’s can’t differentiate between veg and non-veg orders in 2025. Yes, they gave us a replacement and a free-meal coupon — but how does that undo what happened? A coupon doesn’t erase the disgust and violation of trust we felt. Food service is about responsibility, not just handing out burgers. If your staff can’t be trained to read an order correctly, then what guarantee does anyone have about what they’re being served? You owe your customers more than a half-hearted apology. You owe basic respect for people’s food ethics and beliefs. Completely unacceptable. Never trusting this branch again — and I hope corporate takes real action before someone else goes through this. — Sagar

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 446 Bayfield Street, Barrie?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is delivery service available from this McDonald's?

Delivery is available 24/7, all week long.