McDonald's

2.9
187 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
135 First Commerce Drive, Aurora, ON
L4G 0G2, Canada

Hours

Reviews

2.9
187 reviews
5 stars
49
4 stars
39
3 stars
16
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.

Staff Attitude

Feedback indicated that staff members often displayed a lack of professionalism and courtesy, with some customers experiencing rude behavior.

Order Accuracy

Several customers noted issues with incorrect orders, missing items, and poor food quality.
  • HL
    Huaxi Li
    Jan 1, 2026
    1.0
    I went to this store on Dec 30th, 2025. The service is significantly SLOW, the staff at the front kept chatting with a “regular” customer and did nothing. There are at least 4 orders awaiting to be prepared, instead of prepare and chat at the same time, the staff ignore the orders for a significant long time. I took me almost 30 minutes to have my two combos ready, all my burgers are sitting there awaiting this client to pack. I am very disappointed at this experience. Please training your staff with some basic work ethic. Thanks
  • DE
    Dan Edgcumbe
    Nov 8, 2025
    1.0
    Stood for over 20 minutes waiting for a coffee. Employee erased it off the board and never made it. Asked for a refund and not even an apology. McDonalds doesn’t deserve to have our business
  • BK
    BHUPINDER KAUR
    Oct 25, 2025
    1.0
    Very slow service. Staff doesn’t even look at customers. Looks like they doesn’t care if u r waiting. Saw one employee making burgers without gloves.🥲
  • MS
    Mika Singh
    Oct 5, 2025
    1.0
    Very bad Mcd 22 mins for burger
  • MF
    Mike F
    Oct 4, 2025
    3.0
    This location must be skewing the order timer system as every order comes in they clear it. I don't think their KDS has been working for years. I come for coffee in the morning often but have changed locations as they are just too slow. Last time I waited 20 minutes for a black coffee. I try to avoid this location as much as possible but it's only convenient because it's in the Walmart. Food is normal, they can't go wrong there or they'd have a 1 star from me.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's Aurora location?

McDonald's in Aurora is open from 7:00 AM to 11:00 PM every day of the week.

Does the McDonald's Aurora location have a drive-through service?

No, the McDonald's Aurora location does not offer drive-through service.