McDonald's

2.9
187 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
135 First Commerce Drive, Aurora, ON
L4G 0G2, Canada

Hours

Reviews

2.9
187 reviews
5 stars
50
4 stars
39
3 stars
16
2 stars
11
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.

Customer Service

Feedback indicated poor customer service, with staff often being rude or unprofessional.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items.

Food Quality

There were complaints about the quality of food, including cold and stale items.
  • DE
    Dan Edgcumbe
    Nov 8, 2025
    1.0
    Stood for over 20 minutes waiting for a coffee. Employee erased it off the board and never made it. Asked for a refund and not even an apology. McDonalds doesn’t deserve to have our business
  • BK
    BHUPINDER KAUR
    Oct 25, 2025
    1.0
    Very slow service. Staff doesn’t even look at customers. Looks like they doesn’t care if u r waiting. Saw one employee making burgers without gloves.🥲
  • MF
    Mike F
    Oct 4, 2025
    3.0
    This location must be skewing the order timer system as every order comes in they clear it. I don't think their KDS has been working for years. I come for coffee in the morning often but have changed locations as they are just too slow. Last time I waited 20 minutes for a black coffee. I try to avoid this location as much as possible but it's only convenient because it's in the Walmart. Food is normal, they can't go wrong there or they'd have a 1 star from me.
  • PZ
    Payam Zakerzadeh
    Sep 27, 2025
    1.0
    After ordering lots of foods I asked for Mayonnaise sauce and they asked me to pay extra!!!!! It doesn’t make sense for me to I think this branch has lack of management I don’t want to come here anymore
  • GL
    G Leo
    Sep 27, 2025
    1.0
    The customer service is terrible. The waiting time is too long more than 35 mins for simple breakfast combo. The environment is not clean either. This MacDonald place has to carry out rectification of the problems.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's Aurora location?

McDonald's in Aurora is open from 7:00 AM to 11:00 PM every day of the week.

Does the McDonald's Aurora location have a drive-through service?

No, the McDonald's Aurora location does not offer drive-through service.