Customer experiences with service are inconsistent, with reports of friendly staff and excellent service at times, but also numerous complaints about rudeness, slow service, and mistakes with orders.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty tables, overflowing garbage, and general lack of cleanliness.
Food Quality
Feedback on food quality is mixed, with some customers enjoying their meals while others reported cold, stale, or poorly prepared food.
Drive-Thru Issues
The drive-thru service is frequently criticized for being extremely slow, with long wait times and poor communication.
Inconsistency
Overall, the location is described as hit or miss, with varying experiences depending on the time of visit and staff on duty.
SM
Shahzia Manji
3 days ago
4.0
Thank you so much Mahtab so much for your patience!!
RS
Ronald S
5 days ago
2.0
This place is literally incapable of getting an order right. Tell me why I waited $20 for a happy meal for curbside pickup. Absolute Insanity.
TJ
The St Jimmy
Nov 2, 2025
1.0
Came by for breakfast but instead of doing there job, the employees were sitting in lounge. Took my business elsewhere
CP
Carmela palmeri
Nov 1, 2025
2.0
Food is not the same. Patties are smaller, lettuce is brown, boxes are messy. Restaurant is dirty. Service is very slow.
SW
Scott Wylie
Oct 20, 2025
2.0
Drive Thru is a joke. Hope the store addresses this.
What are the operating hours for in-store access at McDonald's Ancaster?
McDonald's Ancaster is open 24 hours a day, 7 days a week for in-store access.
When is delivery available from McDonald's Ancaster?
Delivery is available 24 hours a day, 7 days a week at McDonald's Ancaster.
Does McDonald's Ancaster offer drive-through service?
Yes, McDonald's Ancaster drive-through is open 24/7 every day of the week.
What payment options are accepted at McDonald's Ancaster?
McDonald's Ancaster accepts American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at McDonald's Ancaster?
McDonald's Ancaster serves breakfast, lunch, and dinner.
Can I pick up my order in-store at McDonald's Ancaster?
Yes, McDonald's Ancaster offers in-store pickup as well as delivery services.
Does McDonald's Ancaster cater to families and children?
Yes, McDonald's Ancaster welcomes families and children and has a children's menu available.
What nearby places can I visit before or after dining at McDonald's Ancaster?
Nearby places include Buffalo Wild Wings for sports bar atmosphere, Golf Links Dental for dental care, and the 5 Star Fitness & Nutrition Centre for workouts.
Is there a nearby cafe where I can enjoy a coffee near McDonald's Ancaster?
Yes, Second Cup Café and Starbucks are nearby coffee shops where you can enjoy a coffee before or after your McDonald’s visit.
Where can I find other fast food options close to McDonald's Ancaster?
Other fast food options near McDonald's Ancaster include Subway and Ancaster Dairy Queen for sandwiches and ice cream treats.