Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or unsanitary, with some customers experiencing food poisoning.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and bathrooms, with reports of overflowing trash and dirty tables.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be hit or miss.
CA
ccc Aaa
1 day ago
3.0
Hard bread, cold fries, locked washroom. You can feel the tape water taste in their drink.
AB
Aaron B
5 days ago
2.0
I enjoy the crappy food. I call it crappy because it makes me feel sick, but I do enjoy the flavor. What can I say, I'm a garbage person and I deserve this garbage food.
RW
Roop Waraich
6 days ago
2.0
I had a very bad experience at this McDonald’s. The burger was cold, poorly prepared, and tasted unpleasant. It felt like old food was served without any care. Hygiene and food quality seriously need improvement.
AG
Alexa G
Dec 30, 2025
1.0
Waited in a drive thru line for 20 minutes only to be told that the latte I ordered is unavailable because the machine is broken and they can't even give me a refund of my points. Terrible service.
CF
carson frankum
Dec 14, 2025
1.0
The manager is incredibly rude if you bring service animals to the restaurant. They are on a lease and the manager still made an issue cause the lease wasn't "short enoug" never coming back and will be reporting this McDonald's
What are the operating hours for in-store access at McDonald's Ancaster?
McDonald's Ancaster is open 24 hours a day, 7 days a week for in-store access.
When is delivery available from McDonald's Ancaster?
Delivery is available 24 hours a day, 7 days a week at McDonald's Ancaster.
Does McDonald's Ancaster offer drive-through service?
Yes, McDonald's Ancaster drive-through is open 24/7 every day of the week.
What payment options are accepted at McDonald's Ancaster?
McDonald's Ancaster accepts American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at McDonald's Ancaster?
McDonald's Ancaster serves breakfast, lunch, and dinner.
Can I pick up my order in-store at McDonald's Ancaster?
Yes, McDonald's Ancaster offers in-store pickup as well as delivery services.
Does McDonald's Ancaster cater to families and children?
Yes, McDonald's Ancaster welcomes families and children and has a children's menu available.
What nearby places can I visit before or after dining at McDonald's Ancaster?
Nearby places include Buffalo Wild Wings for sports bar atmosphere, Golf Links Dental for dental care, and the 5 Star Fitness & Nutrition Centre for workouts.
Is there a nearby cafe where I can enjoy a coffee near McDonald's Ancaster?
Yes, Second Cup Café and Starbucks are nearby coffee shops where you can enjoy a coffee before or after your McDonald’s visit.
Where can I find other fast food options close to McDonald's Ancaster?
Other fast food options near McDonald's Ancaster include Subway and Ancaster Dairy Queen for sandwiches and ice cream treats.