McDonald's

3.5
1666 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
137 Young Street West, ALLISTON, ON
L9R 1V1, Canada

Hours

Reviews

3.5
1,666 reviews
5 stars
567
4 stars
412
3 stars
254
2 stars
144
1 star
289

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some praised the staff while others reported rude behavior and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Wait Times

Consistently long wait times reported in both drive-thru and in-store, with some customers experiencing delays of over 20 minutes.

Cleanliness

Concerns raised about cleanliness, particularly in dining areas and bathrooms, with reports of garbage and unclean tables.

Food Quality

Inconsistent food quality noted, with some customers receiving cold or poorly prepared items.
  • GS
    greenhouse scientists
    Jan 1, 2026
    5.0
    I used to work here when I was younger. I moved from Alliston about 18 years ago and just moved back. I came to this resteraunt on 2 occasions so far since i came back and the staff is so friendly. They really care about their job. They are just lovely. This is nothing compared to Toronto. In Toronto everyone is so rude in almost every single mcdonalds. I'm so happy to be back. Good job guys
  • HG
    Howard Gord
    Dec 29, 2025
    1.0
    For takeout I ordered two Big Mac combos one with no onions. I went to get my drinks and condiments and the area was a mess with garbage on the floor, pop all over the counter and the lids were mixed up. When we got home to eat we found out that the drinks were completely flat. A few years ago I had a similar experience at the same restaurant and swore I would never return. It certainly has not improved. Eat elsewhere this location is very poorly managed and probably would not pass a health inspection.
  • DC
    donna couture
    Dec 29, 2025
    2.0
    3:00 pm Dec 29, 2025 we encountered a very rude server. "Obviously you didn't!" Seemed to be her favourite expression. If a customer missed putting the ingredients into the pre-order computer stage, there must be a polite way to request the details., such as "May I take your details now?"
  • TP
    Thomas Paul
    Dec 23, 2025
    1.0
    Went in today just before 12, ordered at the kiosk and then waited 17 minutes to get my order. It obviously was somewhat busy, there were 4 orders ahead of me. But 17 minutes is insane. I don’t know if the only priority is drive-thru, but in store orders was not a priority. I’m only complaining on here so it finds someone who cares because that staff does not.
  • CC
    cupcake
    Dec 14, 2025
    1.0
    Don’t go to this mcdonald’s, especially at night time if you can at all avoid it. Jackie, which i’m sure is a fake name, the night time manager, has such an extreme attitude problem it’s insane. “This is just how I talk” is not an excuse to disrespect customers. Terrible customer service at night time! always

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's Alliston?

McDonald's Alliston is open 24 hours a day, 7 days a week.

Does McDonald's Alliston offer delivery service?

McDonald's Alliston does not offer delivery service, but it provides in-store pickup.