McDonald's

3.2
2540 reviews
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Business Details

4849 North Kickapoo Street, Shawnee, OK
74804, United States
(405) 273-4249
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4849 North Kickapoo Street, Shawnee, OK
74804, United States

Hours

Reviews

3.2
2,508 reviews
5 stars
716
4 stars
477
3 stars
478
2 stars
255
1 star
582

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews highlighted consistent issues with incorrect orders and missing items.

Food Quality

Customers frequently complained about cold, old, or improperly prepared food, including raw burgers and soggy fries.

Wait Times

Many reviews mentioned long wait times for both drive-thru and curbside orders, often with no communication from staff.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including dirty tables and unclean kiosks.
  • RC
    Ronnie “Isaac” Cherry
    Nov 9, 2025
    3.0
    Again with the speed of service. Work on it guys.
  • JK
    Jonathon Kieffer
    Oct 28, 2025
    1.0
    I have worked for McDonald's so I understand what having a bad day is like at this place. But for a manager to talk to a regular customer like their a child, or to make the customer feel really uncomfortable with how rude your being should not be tolerated. I wish I would have been in the car with my wife when this occurred because the cops might have been needed. (Manager was a short older woman that's worked there for years)
  • WT
    Woah its Tori
    Oct 20, 2025
    1.0
    Got food poisoning, this is the worst ive ever gotten i waited 50 mins for my food and then my burger was raw and so greasy they remade it and it was worse then the first time , wont be going back
  • CK
    Carter Keeley
    Oct 17, 2025
    1.0
    I did an online order thinking it would go faster only to sit at the window for 15 minutes watching teenagers flirt then when I finally got my food it was missing something and when told and when we tried to show proof she closed the window on us
  • MF
    Megan Farmer
    Oct 16, 2025
    1.0
    Completely awful, the worst experience I've ever had with McDonalds and the manager was just as awful. Did a mobile order, they didn't make it right. Told me I ordered the wrong thing even tho the receipt was correct. Took my receipt and said well what do u want to do, I said I want my food. Then she rolled her eyes and said pull up. Waited 20 mins b4 anyone even came out to fix the problem meanwhile they have me parked blocking the entire drive thru.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Shawnee, OK?

McDonald's in Shawnee, OK is open 24 hours a day, 7 days a week, including for delivery and drive-thru services.

What services does McDonald's offer at the Shawnee location?

Services include drive-thru, McDelivery, curbside pickup, same-day delivery, no-contact delivery, mobile ordering, mobile offers, gift cards, and complimentary WiFi.