McDonald's

3.2
2159 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1411 N Harrison, Shawnee, OK
74801, United States

Hours

Reviews

3.2
2,159 reviews
5 stars
627
4 stars
386
3 stars
423
2 stars
252
1 star
471

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about cold, poorly prepared, or unsanitary food, including instances of food poisoning.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from rude and unhelpful to friendly and accommodating.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and overflowing trash cans.
  • KC
    Katelyn Chadick
    2 days ago
    1.0
    Came through at around 3:40 trying to order breakfast was told “yes we serve burgers here.” and that it would be another hour before breakfast. As a former overnight employee myself i’m disappointed in how the quality of work has fallen, when i was there we had 1 hour (2-3:00 maybe 3:30 if needed) to have breakfast out but definitely never at 5:00!
  • JR
    Josh Ryan
    4 days ago
    2.0
    There is at time between 4am to 430am that they do not serve food just FYI
  • MJ
    Morgan Jones
    Jan 1, 2026
    2.0
    Idk if he just got real bad resting stank face or what, but the guy at the window with the bugged out eyes glaring at me and not saying a word while he handed me my food was pretty off putting. Idk if he skipped a few lessons in customer service or if he was just having a bad day, but he needs to sort his crap out before inflicting his visage on customers.
  • AH
    Angel Harjo
    Dec 24, 2025
    1.0
    Went thru the drive thru and had to wait 20 minutes for nuggets and a pie that they forgot with my order and then gave me my pie half cooked and with rude customer service and sour faces
  • CS
    claire sullivan
    Dec 16, 2025
    3.0
    i would just like to point out that i think this mcdonald’s has a lot of miscommunication when it comes to their customers. I called ahead 10 minutes before arrival to make sure the ice cream machine was working. They said it was and i don’t live far so i sent my significant other to get us both a sweet treat and within those 10 minutes the ice cream machine suddenly isn’t working. and considering this isn’t the first time it’s happened i’m quite disappointed. they need to either get a new machine or get workers that are a bit nicer and transparent.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Shawnee, OK?

McDonald's in Shawnee, OK is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1411 N Harrison has a drive-thru that operates 24/7.