McDonald's

3.2
2144 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1411 N Harrison, Shawnee, OK
74801, United States

Hours

Reviews

3.2
2,144 reviews
5 stars
627
4 stars
387
3 stars
419
2 stars
250
1 star
461

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant, including tables and trash areas, needed better cleaning and maintenance.

Food Quality

While some customers enjoyed specific menu items, many expressed dissatisfaction with the overall food quality, including cold or poorly prepared items.
  • AB
    Antony Baird
    1 day ago
    1.0
    I got food poisoning from one of mcdonald's burgers the patty was almost completely raw I was sick for several days after
  • JR
    JoAnn Rickleman
    5 days ago
    3.0
    Unfortunately the food was cold and missed sauces
  • SS
    Stephen
    Nov 13, 2025
    1.0
    This mcdonalds is horrible. It used to be 30 minute waits. Now the last 9/10 large frys ive ordered are half full at best. My last order my large fries were the same portion as my daughter's small. I feel like im being robbed.
  • RE
    Renee Epperson
    Nov 12, 2025
    5.0
    I eat there once a month The cleanest McDonald's I've ever seen
  • SM
    steven martin
    Oct 17, 2025
    1.0
    How hard is it to make a burger with less stuff on it? Did you really have to go out of your way to put more crap that I did not ask for on my burger. It should be simple.I don't want all of the normal stuff. So don't put it on it. But you do anyway. I quit going to this place over a year. Ago because you couldn't get anything right? I should have stayed gone. Next time i'm gonna hold up the drive through and sit there until I check every bit of my order. You weren't even busy tonight when I went through.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Shawnee, OK?

McDonald's in Shawnee, OK is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1411 N Harrison has a drive-thru that operates 24/7.