McDonald's

3.4
1166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12101 So Waco Ave, Glenpool, OK
74033, United States

Hours

Reviews

3.4
1,166 reviews
5 stars
382
4 stars
233
3 stars
233
2 stars
104
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with many mentioning cold or stale items and incorrect orders.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with reports of staff being unprofessional and inattentive.

Customer Experience

While some customers had positive experiences, many expressed frustration with the overall service and food quality, leading to a decline in satisfaction.
  • DG
    Dylan Gaylor
    1 day ago
    1.0
    Every single time I come here, the orders are done wrong and everybody appears lost. It has to be a management issue and I can never rely on anybody to double check that they bag up everything that’s needed exactly as ordered. Never coming here again because I have to depend on myself to do it right.
  • CW
    Calvin Weeks
    Oct 23, 2025
    3.0
    I have been going to McDonald's for over fifty years. After I was grown I continued to go to McDonald's, not for the kids attraction that is gone now, but for the convenience. There had been an growing issue is the food quality is in decline as well as the service quality. During COVID, just like all business, had to change how they serve the public. Everything declined, but now that COVID is over everything only send to be getting worse. All locations have two drive through order lanes, but only one pay and pickup lane. None of that matters because the issue is not taking and paying for orders that is the problem. It is getting the food in a timely manner. The kitchen cannot keep up and did delivery is always late and is no longer convenient to use. Going inside is not any better since no one wants to serve you any more. If you want to place an order you better use the new kiosk or else you will not get served. They say they will, but no one is really interested and are very rude to have to take your order. The only reason I have continued to go here was because of convenience, but it's not longer a benefit, the did is not as good, and the service is the worst of all businesses. I no longer go here and I no longer take my kids or grandkids here. I do not recommend this place to eat at any location. They are all the same. It is a part of their business model and I do not see it changing.
  • BT
    Brutus T
    Oct 23, 2025
    1.0
    Won't even use your mobile rewards to your order because they don't wasn't to type it in
  • CH
    Cindy Harwood
    Sep 25, 2025
    3.0
    It is a typical McDonald’s
  • DC
    Daniel Carnero
    Sep 16, 2025
    1.0
    Managers standing around judging people and worrying about Christmas party’s instead of tending to people

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Glenpool, OK?

McDonald's in Glenpool, OK is open 24 hours every day of the week, from Monday through Sunday.

Can I order McDonald's for delivery at any time?

Yes, delivery service is available 24/7 at this McDonald's location.