Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Positive Experiences
A few customers praised specific staff members for their exceptional service and noted that some food items were enjoyable.
LL
Lisa
Dec 30, 2025
1.0
My friend ordered on his phone and then we went to pick it up in the drive thru. It wasn't ready yet so we were told to wait in a parking spot. We waited way longer than I've ever waited at a McDonald's and then she delivers food to the car next to us first, that had arrived later, then us. The fries weren't hot and the bic Mac didn't have any special big Mac sauce on it. They definitely weren't taking so long waiting on fresh fries. Definitely don't want to visit McDonald's in Glenpool, next time I'll grab a donut from QT and not deal with waiting for bad food.
DB
Denis B
Dec 21, 2025
1.0
Order was wrong in 3 different ways, burgers were a disaster, terribly made, it took 20 minutes to get the order and the service was terrible.
JL
Jonathan Lewerenz
Dec 17, 2025
1.0
Mcdonald's not giving exact change , because they don't want to give out pennies is theft , profiting off of it , and that's illegal
SF
Stormy FoX
Nov 24, 2025
1.0
I ordered a cheeseburger with no pickles, and I swear they must have just picked the pickles off of it. Because this thing is cold dry and it looks like it's been sitting for about 2 hours at least. Terrible