McDonald's

3.7
1449 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2009 S Main St, Elk City, OK
73644, United States

Hours

Reviews

3.7
1,449 reviews
5 stars
559
4 stars
326
3 stars
276
2 stars
107
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and incorrect orders, leading to frustration with the service.

Cleanliness

Some reviews highlighted the cleanliness of the restaurant, with mentions of clean dining areas and restrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or old food.

Staff Behavior

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and poor management.

Overall Experience

Overall, the experience at this location seems inconsistent, with some customers expressing satisfaction while others vowed not to return.
  • PM
    Peggy Munkres
    Nov 16, 2025
    4.0
    They put mustard on my hamburger just as I requested
  • DK
    Darrin Knudson
    Oct 27, 2025
    1.0
    I was traveling through the city and wanted some quick dinner so I chose curbside. After inputting the number in the app, I waited for like 10 minutes for them to not bring my food out, so I went in the store and then they were just about to bring me my stuff as I was walking in. Like bro can you seriously not bring me my stuff on time? Especially when I'm on a time crunch and tired. Definitely never returning.
  • KD
    Kristen Denton
    Oct 19, 2025
    5.0
    Clean tables and food was fresh. They delivered the food right to our table, we used table service on the app.
  • TW
    Thor Woods
    Oct 15, 2025
    2.0
    Old food....
  • EE
    Elizabeth
    Sep 7, 2025
    1.0
    I came from out of town to this Mcdonald's to celebrate my 24th Birthday with my bestfriend on September 6th, 2025 at 12:36pm. Prior to ordering, I pulled up the app and decided upon the 50 cent fry with the purchase of any size drink which required the in-app code (in order to get the extra fries), paired with the $5 meal deal. I decided to order at the front desk, as opposed to the kiosk, to make the process as simple as possible. Initially, the employee messed up my order while I was ordering, which wasn't a problem and just required me to repeat everything back to her again. Upon receiving my food, however, I noticed I was missing the extra-small drink I had ordered as part of the in-app deal, and my large fry was charged full price which was almost $4. Once she brought out the food, I addressed this to her, having to explain the situation 3 DIFFERENT times, before she finally brought out the manager who was followed by not only the cashier but by some random employee. My friend and I explained the situation to her, where the cashier tried to accuse me of lying, claiming that I was the one who had the 'incorrect code' - despite 1. me triple checking it over multiple times before presenting it to her 2. nowhere on the receipt, it showing ANY sign of there being a in-app deal being rung up. The manager asked me to follow her to the front to refund me for the mistake, and fix the situation. I gladly accepted because at that point, I wasn't even upset, I just wanted to get it sorted out. I apologized MULTIPLE times for the confusion regarding my order, and was refunded for my fries. I was told to pull back up the offer, and upon doing so was met with the message "You must wait 7 minutes before using another code" (You can only use in-app codes every 20 minutes, and the same code only 1x daily) I explained this to the manager, who's demeanor COMPLETELY changed. She very rudely shifted, looks me in the eyes, and goes "We already refunded your fries, so we're going to take them away from you." - She then proceeds to direct the random employee, who had been following her around, to go to my table and take the fries. No apology, No attempt to fix the situation. He cuts me off as I'm walking back to my table to get it for them, reaches ACROSS my friend who was eating, and takes the fries OFF MY TRAY without saying a single word to me. I had the receipt on my tray as well for proof of purchase, which came up missing as soon as he did that. I am absolutely appalled by the disgusting behavior of not only the employees themselves, but the manager included. I'll definitely be contacting corporate and never returning to this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Elk City, OK?

McDonald's Elk City is open daily from 5:00 AM to 11:30 PM, with extended hours until 12:30 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's Elk City location?

Delivery is available every day from 7:00 AM to 10:00 PM, except Fridays and Saturdays when it is open until 11:00 PM.