McDonald's

3.3
828 reviews
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Business Details

513 S Park Dr, Broken Bow, OK
74728, United States
(580) 584-7300
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
513 S Park Dr, Broken Bow, OK
74728, United States

Hours

Reviews

3.3
828 reviews
5 stars
245
4 stars
170
3 stars
166
2 stars
75
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors, tables, and restrooms.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with many noting that items were missing or incorrect.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, with customers receiving wrong items or incomplete orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted a few positive experiences with food quality.
  • DM
    Dust M
    3 days ago
    1.0
    I don't normally rate fast food places, but I have to make an exception here. The employees are friendly for the most part, but that doesn't excuse serving expired or bad(orange juice) products to your customers. Or, even continually serving the wrong product(sweet vs unsweet tea) and arguing with the customer.
  • TK
    Tahni King
    Oct 16, 2025
    1.0
    No play place, smelled icky inside, no milkshakes so ordered diet coke, one dispenser out of order, the other pumped out water. Took my cups back to the counter and asked to be filled by the drive thru. Took forever. Took our food to go as it smelled so bad in there. For the money I could've gone to a real restaurant, but was mostly looking for a place for the kid to play. VERY disappointed. Broken Bow is exactly that.
  • LT
    Lady Tsuki
    Oct 8, 2025
    1.0
    The employee running around like absolute gremlins making loud a whole personally two a red head and a dude basically on each other she constantly screaming and fake laughing to seem cute. Her constant squeeing and lack of read the room is annoying drinks all out of order. Nothing in lobby nor behind counter. Please hire adults over the screaming gremlins.
  • LD
    Liz Ditson
    Aug 31, 2025
    1.0
    This mcdonalds was awful! The workers had a horrible attitude. The drink machine was out of almost every drink, all the drinks had no carbination, the only thing left was the tea, the sweet tea was not sweet at all. When our food came we asked for sauce and they seemed to be out of every sauce. Our fries tasted stale and had no salt! We wanted to sit down and eat but ended up leaving bc of how bad everything was!
  • CT
    carol taylor
    Aug 26, 2025
    1.0
    The McDonald's in Broken Bow Oklahoma was filthy. The floors were nasty. Restaurant looked dirty.
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Broken Bow, OK?

McDonald's in Broken Bow, OK is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.