McDonald's

3.3
841 reviews
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Business Details

513 S Park Dr, Broken Bow, OK
74728, United States
(580) 584-7300
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
513 S Park Dr, Broken Bow, OK
74728, United States

Hours

Reviews

3.3
841 reviews
5 stars
248
4 stars
171
3 stars
168
2 stars
78
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with specific complaints about managers and employees being unhelpful or disrespectful.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and substitutions that did not meet customer expectations.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold, stale, or poorly prepared items.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, particularly in the drive-thru.
  • DA
    Dax Allen
    Jan 1, 2026
    1.0
    My fries were just potatoes no salt man when I come to McDonald’s I expect some good fries…
  • JE
    Jessica Edwards
    Dec 28, 2025
    1.0
    This place is the worst. Happy Meals are a special treat for our kids, so on a family road trip we stopped in for a fun treat. First, they got our order wrong. Then, after we already paid and waited in a long line, they told us they're out of the drinks we ordered. When we asked for ketchup and BBQ sauce they said they were completely out of everything. Everything? Everything. Like not a single ketchup packet in the whole building? "I mean, just these three right here." Then, as we drove away, we realized they substituted the toys in the happy meals with cookies. Major let down. Total lack of customer service, didn't get what we paid for, wish we'd saved the time and money and gone somewhere else.
  • SH
    StevenDeana Hardy
    Dec 28, 2025
    2.0
    They were out of most of what we wanted. We were given flex straws that looked like they were bought at the local Walmart.
  • CB
    Catherine Bowerin
    Dec 28, 2025
    5.0
    Haven t had a real sausage egg Mc muffin in 2 years . Was so good.
  • SS
    Samantha
    Dec 25, 2025
    3.0
    Los trabajadores no apuraba y solo estaban parados hablando tienen una reputación y no ponen ejemplo además no tenían Mc flurrys y la pantalla dice q no hay postres como helado y batidos solo mc flurrys Y NO HAY MC FLURRYS. Y además tampoco tenían salsa de búfalo y había un trabajador afuera con el teléfono. Pero la comida muy rica 😋 jeje jejje jejej jeje 😅
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Broken Bow, OK?

McDonald's in Broken Bow, OK is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.