Pizza Hut

3.6
288 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3321 S. Elm in Broken Arrow, OK. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3321 S. Elm, Broken Arrow, OK
74012, United States

Hours

Reviews

3.6
288 reviews
5 stars
155
4 stars
33
3 stars
12
2 stars
17
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were reported as rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, others reported issues with overcooking and insufficient toppings.

Management

Positive feedback for certain managers who were noted for their excellent service and ability to resolve issues.

Delivery Issues

Concerns about delivery service, including delays and problems with DoorDash drivers.
  • JR
    JT Reichard
    Dec 27, 2025
    2.0
    Ordered over the phone 40 minutes ahead of time, showed up and it wasn’t ready. It took a good 20 additional minutes to get my order.
  • EG
    Eddie Ginnel
    Dec 8, 2025
    1.0
    Ordered a double pepperoni pan pizza and got not even a single order worth of pepperoni on a raw pizza with the most disgusting amount of cheese on it. Pizza was pulled out of the oven to save time, ingredients were not measured. Ever since children started making the food it's been like this at this location.
  • DS
    Dustin Spellins
    Dec 6, 2025
    1.0
    Spent alot of money on pizza and when ut showed up it wasnt burnt just over done, the sause for breadsticks was half full and tiny. Complained and still havent heart from 5 days later.
  • SE
    Sydney Eskew
    Dec 5, 2025
    5.0
    Manager was very helpful
  • JV
    Joshua Vest
    Nov 12, 2025
    1.0
    I’ve never had such a bad experience at a drive thru window.. I felt panhandled at the window by Juan. It was super uncomfortable and rude. It felt like a homeless person begging for change on the corner, super aggressive. If I’m using my time and my gas to pick up my order and you’re getting paid a livable wage (not 2.50 an hr) then I’m not gonna tip you when you have poor service and ask several times. Unless you go above and beyond handing my food through the drive thru window and Juan was not that. Luckily Holly was there with excellent customer service skills to help the situation. If you’re her boss or manager and you’re reading this then get her a raise or promotion she deserves it especially putting up with Juan’s incompetence. This one star review is solely due to Juan and NOT Holly, she was great. Juan not so much, get him away from the window and away from customers!

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 3321 S. Elm in Broken Arrow, OK?

Pizza Hut is open daily from 9:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this Pizza Hut location offer delivery and takeout services?

Yes, this Pizza Hut offers delivery, in-store pickup, and no-contact delivery services for your convenience.