Pei Wei Asian Kitchen

3.8
1093 reviews
Get DirectionsCallWebsite

Business Details

4609 W Kenosha St., Broken Arrow, OK
74012, United States
(918) 250-8557
https://www.peiwei.com/oklahoma/117-broken-arrow
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Broken Arrow, located at 4609 W Kenosha St. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.

Location

Pei Wei Asian Kitchen
4609 W Kenosha St., Broken Arrow, OK
74012, United States

Hours

Reviews

3.8
1,093 reviews
5 stars
527
4 stars
211
3 stars
116
2 stars
86
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt, bland, or improperly cooked dishes.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Inconsistent Experience

Customers expressed frustration over inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • JB
    Jesse Brownfield
    Dec 10, 2025
    2.0
    The king pow tasted like burnt peanut oil and the sesame chicken was more breading than chicken. Fast food with a real restaurant price...
  • SC
    Shannon Clark
    Nov 19, 2025
    5.0
    I didn't really like what I got but I could tell their food is excellent. It was the slimy fatty part of the chicken I couldn't eat. It's a texture thing. Flavor was really good tho 👍 I had the bourbon chicken rice bowl...fyi
  • CS
    Caroline Smith
    Oct 20, 2025
    1.0
    I visited this place thinking the food was good actually the presentation is good but the taste is too salty it was inedible I asked for my money back and if they did I will not come back to this place again.
  • JP
    Jeffry Petersen
    Oct 1, 2025
    1.0
    I have been to this location on numerous occasions and every time they have messed up my order. The last 2 times I have gotten sick due to the staff not listening to dietary needs.
  • JC
    Jessica Caldwell
    Aug 27, 2025
    1.0
    HORRIBLE. I have eaten at this place lots of times over the years and this will be my last visit. Service was terrible, the place was almost empty of workers and customers. Food was correct order but everything looked and tasted burnt. Ordered the firecracker chicken with white rice and some wontons. Wontons were burnt inside and out, and the hot wontons were laid on top of sweet chili packets. Firecracker chicken tasted like charcoal and had a dull burnt taste overall.
Read more reviews on Google

Frequently Asked Questions About Pei Wei Asian Kitchen

What type of cuisine does Pei Wei Asian Kitchen in Broken Arrow offer?

Pei Wei Asian Kitchen in Broken Arrow offers Asian cuisine inspired by ancient Asian cooking, featuring wok-fired classics from China and street market dishes from Thailand, all freshly made to order.

Where is Pei Wei Asian Kitchen located in Broken Arrow?

It is located at 4609 W Kenosha St., Broken Arrow, OK 74012, USA.