Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as slow and indifferent, with several customers noting rude interactions with staff.
Food Quality
Customers expressed dissatisfaction with food freshness and preparation, citing old or improperly cooked items.
Management Issues
Several reviews highlighted poor management and lack of organization among staff, leading to a negative customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
KK
KP
Nov 10, 2025
1.0
I watched the long haired man on the fryer take a drink of NOS and then eat some fries and not wash his hands. Totally grossed me out!!!
KZ
Kristina Z
Oct 31, 2025
5.0
Came tonight on Halloween. They were slammed but the whole staff We’re moving so fast. You could tell that they were trying to get everyone’s orders out as fast as they could. The manager on duty also did an amazing job! Thank you!
PT
Pure Trick
Oct 28, 2025
1.0
They don’t pay attention to whose next and assume your order is someone else’s blame you make you go up especially if it’s a mobile order never do mobile with coweta
MN
Mickey Nguyen
Oct 26, 2025
1.0
Bruh where my other half of my cheese 😭
JF
jim fellers
Oct 18, 2025
1.0
the fries always taste old like they were left out for hours and re-fried, and they always get my order wrong
What are the operating hours of McDonald's for dine-in service?
McDonald's in Broken Arrow, OK is open daily from 5:00 AM to 11:00 PM for dine-in service.
When is McDonald's drive-thru available?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM; Fridays and Saturdays it is open from 5:00 AM to midnight.
Does McDonald's offer delivery services and what are the hours?
Yes, McDonald's offers delivery daily from 5:00 AM to 10:30 PM through their online ordering platform.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
Is there a drive-thru service available at McDonald's Broken Arrow?
Yes, this McDonald's location features a drive-thru service for your convenience.
What services does McDonald's Broken Arrow provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Broken Arrow, OK?
McDonald's is located at 11091 S Highway 51, Broken Arrow, OK 74014, USA.
Are there any fast food alternatives nearby McDonald's?
Yes, nearby fast food options include Taco Bell and Sonic Drive-In, perfect choices for a different taste just a short distance away.
What other services or shops can I find near McDonald's on Highway 51?
Near McDonald's you can find Blue Rhino Propane Exchange, Jackson Hewitt Tax Service, Casey's gas station and food delivery, and Walmart Coweta for varied needs.
Can I visit entertainment or convenience spots close to McDonald's?
Yes, you have access to places like Redbox for rentals and Walmart Pharmacy for convenience shopping near McDonald's.